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As a Senior Automation QA Engineer, you will maintain product quality by automating backend API testing, integrating tests into the CI/CD pipeline, conducting load tests, and collaborating with development and product teams to enhance software robustness.

The Engineering Manager will lead a team of software engineers to develop and maintain internal software applications. Responsibilities include managing teams, ensuring software best practices, automating processes, and collaborating with other teams on application issues and improvements.

The Senior Designated Support Engineer at NICE provides technical assistance on applications, resolving connectivity issues for customers. Responsibilities include troubleshooting escalated issues, working with a ticketing system, and communicating effectively with clients to ensure a positive experience.

The Senior Software Engineer will work on a software-as-a-service conversational AI platform, collaborating with implementation and client success teams to develop solutions and enhance client experiences. Responsibilities include conversational design, testing, and ongoing improvement of systems.

The Product Customer Success Manager at NICE focuses on partnering with Sales, Customer Success, and Development teams to design optimal customer journeys. Responsibilities include driving account strategies, mentoring junior managers, delivering technical architecture, building client relationships, and monitoring key account metrics to demonstrate product value.

The Principal Technical Account Manager at NICE manages customer relationships post-purchase, ensuring successful implementation of products. They resolve complex issues, provide technical support, and facilitate customer success through collaboration with internal teams. Responsibilities include maintaining communication, troubleshooting, and enhancing customer engagement to foster loyalty and expansion of services.

The Designated Support Engineer is tasked with managing support and maintenance of NICE platforms, assisting with projects and installations, providing L2/L3 technical support, and enhancing client relationships through effective communication and issue resolution.