Top Tech Jobs & Startup Jobs

As a Senior Software Engineer at NICE, you will lead the development of product features, design software following industry standards, mentor junior developers, and ensure effective delivery and performance of high-quality, maintainable code in a collaborative environment.

The Senior Technical Account Manager is responsible for managing enterprise account relationships, ensuring successful contract fulfillment, and enhancing customer satisfaction. They act as advocates for customers, engage cross-functional teams to resolve issues, and leverage technical knowledge of NICE products to drive ROI. Additionally, they provide coaching and recommendations for product enhancement, while coordinating projects and maintaining productive relationships with various stakeholders in the customer's organization.

The Senior Technical Account Manager acts as a strategic advisor for key customer accounts at NICE, ensuring they derive maximum value from the company's products. Responsibilities include building customer relationships, driving satisfaction and retention, providing technical expertise, and managing account performance and success plans.

The Account Executive at NICE Actimize is responsible for driving new business growth, achieving sales quotas, and maintaining client relationships within a designated territory. The role involves prospecting, qualifying, and closing deals, focusing on customer satisfaction and retention, particularly selling to C-suite clients in the financial services sector.

The Global Designated Support Engineer at NICE provides technical support to resolve connectivity issues related to their product suite. Responsibilities include troubleshooting customer issues, managing incidents through a ticketing system, and collaborating with various departments to deliver satisfactory solutions while ensuring positive customer experiences.

The Lead NOC Engineer ensures service availability and performance for CXone products, troubleshoots network and platform issues, validates NICE CXone products, performs health checks, responds to alarms, and manages incidents. They document activities, communicate with stakeholders, and train team members while actively participating in a continuous improvement mindset.

The Lead Technical Support Engineer provides advanced technical support for large enterprise customers, managing technical cases, troubleshooting issues, and ensuring timely communication. They collaborate with Technical Support Engineers and internal stakeholders to enhance customer experience and drive process improvements while serving as a subject matter expert in their product domain.