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The Senior Software Engineer at NICE will collaborate with development teams and product managers to create software solutions, onboard new content sources, manage databases, develop APIs, and ensure software quality through testing and troubleshooting. The role also includes creating technical documentation and requires effective communication skills.
The Product Manager will establish the vision, strategy, and roadmap for NICE ContactEngine, collaborating with cross-functional teams, managing relationships, and performing market and competitive analysis. Responsibilities include documenting product development, facilitating meetings, and communicating product value to various stakeholders.
The Customer Success Manager is responsible for driving customer engagement, enhancing value, ensuring satisfaction throughout the customer lifecycle, and managing the end-to-end renewal process. They serve as the voice of the customer, collaborate with internal teams, optimize customer investment, manage contract renewals, drive customer satisfaction surveys, and more.
The Solutions Sales Executive will drive the Cloud Sales Strategy for EMEA and APAC, acting as the Cloud subject matter expert. Responsibilities include sales presentations, aligning sales strategy, and identifying technology trends and strategic initiatives. The role requires extensive experience in financial services Cloud sales and the ability to negotiate contracts.
As a Cloud SRE, you will enhance the reliability and availability of a cloud-based SaaS platform. Your role includes creating observability dashboards, automating tasks, managing incidents, mentoring teams, and ensuring compliance. You'll work closely with development teams to improve service monitoring and reliability, leveraging your extensive experience in programming and cloud environments.
As an Automation Engineer at NICE, you will serve as a QA and Automation engineer, focusing on manual and automated testing of the front-end UI, backend services, and databases within a distributed system. Responsibilities include writing and executing automated tests, utilizing various tools, and ensuring high-quality code. You'll work in an Agile environment and collaborate with teams to enhance testing processes.
The Account Executive is responsible for developing and maintaining customer relationships, achieving sales quotas, coordinating sales activities, and identifying new revenue opportunities through strategic relationship-building and sales of NICE’s software products to enterprise accounts.
The Account Executive will establish and maintain strategic relationships with clients, analyze their needs, and propose solutions related to NICE Actimize's software offerings. Responsibilities include achieving sales quotas, negotiating agreements, and developing high-level relationships with C-level executives.
The Tech Manager is responsible for successful software product delivery, managing a team of engineers, maintaining high-quality standards, overseeing project management, and ensuring team growth through mentorship and training. This role includes collaboration with multiple teams and managing operational stability.
The Specialist Automation Engineer will lead the automation testing efforts for cloud-based R&D projects, creating and executing test plans for various applications, overseeing test metrics, improving QA processes, and ensuring high-quality releases on time.
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