Top Operations Jobs in Wilmington, NC

The Claims Associate role involves evaluating claim submissions, assisting members via chat, email, and phone, and ensuring accurate, timely claims processing, all while striving to enhance the member experience through education and support.

The Director of Alliances is responsible for building and managing strategic partnerships that drive company growth, especially focusing on Customer Service teams. The role emphasizes performance excellence through enhanced management practices and individual contributor skills development, while collaborating with executive stakeholders and leveraging existing relationships, particularly with Salesforce.

The Manager, Pursuit Content at Wipfli is responsible for creating and maintaining compelling proposal templates, managing pursuit content, and driving the proposal development process. This role involves overseeing the strategy, design, and technology for creating proposals and pursuit content, as well as providing training and support to teams.

The Director of Statistical Programming leads statistical initiatives for clinical trials, overseeing the Statistical Programming team, implementing process improvements, and acting as a consultant for statistical methodologies. Responsibilities include preparing statistical analysis plans, managing randomization processes, and ensuring data integrity.

The Legal Operations Lead will manage the implementation of technology platforms for the legal team, including a contract lifecycle management platform, and act as the system administrator for existing tools like Zendesk and DocuSign. Responsibilities include project management, overseeing technology usage, and collaborating with legal team leaders.

The Director of Ethical Hacking leads the Ethical Hacking team, develops strategies and initiatives for penetration testing, and collaborates with stakeholders to enhance security assessments. Responsibilities include coaching the team, managing cyber threat assessments, and communicating findings to leadership. The role requires expertise in red teaming and the development of methodologies for continuous improvement.

The Investigator Contracts Lead is responsible for negotiating contracts and budgets with clinical investigator sites, ensuring compliance with regulations, and managing the site contracting process to align with clinical study timelines. This role involves collaboration with various departments, oversight of budgeting processes, and maintaining relationships with key sites.