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Top Remote Customer Success Jobs in Rochester, NY

870+ Job Results
18 Days Ago
2 Locations
Remote
65 Employees
Mid level
65 Employees
Mid level
Software
The Platform Success Manager at Morty will be responsible for managing a portfolio of customers, ensuring they effectively utilize Morty’s platform. This role involves building strong relationships, providing support and training, identifying upsell opportunities, and collaborating with internal teams to enhance customer satisfaction and retention.
18 Days Ago
United States
Remote
225 Employees
Entry level
225 Employees
Entry level
Food • Information Technology • Software
This is an application for future job openings in the Customer organization at Lunchbox.io, a company that provides enterprise solutions for the restaurant industry. Roles may include implementation, support, configurations, and customer success tasks. Applicants will have the chance to select jobs they are qualified for.
Top Benefits:
401-K
Company Equity
Dedicated Diversity Inclusion Staff
+30 More
18 Days Ago
United States
Remote
24 Employees
Junior
24 Employees
Junior
Legal Tech • Software
In this role, you will develop user manuals and training materials for BoostDraft, understand attorneys' needs, explain useful features, and gather customer feedback to inform product development.
19 Days Ago
United States
Remote
63 Employees
Entry level
63 Employees
Entry level
Internet of Things • Robotics • Software
Formic is seeking passionate individuals to help drive change in robotics and automation within manufacturing. The ideal candidates should share the company's vision, exhibit fearless optimism, and possess a strong customer focus, prioritizing accountability and adaptability in a fast-paced startup environment.
19 Days Ago
United States
Remote
59 Employees
Senior level
59 Employees
Senior level
Information Technology • Consulting
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
19 Days Ago
8 Locations
Remote
137 Employees
Entry level
137 Employees
Entry level
eCommerce • Marketing Tech
The Recruiters are responsible for sourcing, interviewing, and selecting candidates for various job openings. They work to match candidates with the right roles within the organization.
19 Days Ago
USA
Remote
96 Employees
Mid level
96 Employees
Mid level
Big Data • Information Technology • Security • Software
The Renewals Specialist manages customer renewals by overseeing the renewal process, driving revenue, creating quotes and purchase orders, and collaborating with the Customer Success Management team to ensure customer satisfaction and achieve retention goals.
Top Benefits:
401-K
Company Equity
Dental Insurance
+25 More
19 Days Ago
United States
Remote
1,200 Employees
Entry level
1,200 Employees
Entry level
Artificial Intelligence • Fintech • Machine Learning • Natural Language Processing • Business Intelligence
Client Solutions Specialist role at MarketResearch.com focusing on delivering exceptional customer service and boosting transactional sales. Responsibilities include providing real-time customer service, identifying target markets, closing sales opportunities, and collaborating with various departments for smooth sales hand-offs.
19 Days Ago
United States
Remote
3,222 Employees
89K-141K Annually
Senior level
3,222 Employees
89K-141K Annually
Senior level
Cloud • Security • Software • Generative AI
Global Mobility Specialist responsible for managing global immigration, tax, and relocation processes for employees moving across global offices within Elastic. Acts as liaison between local teams and internal colleagues to drive all immigration, tax, and relocation business needs.
Top Benefits:
401-K
401-K Matching
Company Equity
+40 More
20 Days Ago
United States
Remote
437 Employees
Entry level
437 Employees
Entry level
Healthtech
As a Client Support Specialist at Charlie Health, you will facilitate client and family support post-admission, handle inquiries via calls and texts, coordinate care with internal teams, improve client attendance, and manage scheduling while meeting performance KPIs.
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