Top Remote Customer Success Jobs in Richmond, VA
The Senior Mobile User Acquisition Specialist will lead user acquisition strategies for mobile apps, focusing on planning, executing, and optimizing campaigns across various mobile ad platforms. Responsibilities include monitoring ad performance, A/B testing, collaborating with design for ad creatives, and managing external partnerships to drive app growth.
In this role, you'll provide technical support and troubleshooting for application development with the Okta platform. You'll assist customers, identify root causes of issues, write code/scripts for testing scenarios, document bugs, and collaborate with various teams to improve product quality and customer satisfaction. You'll ensure effective communication with developers and actively participate in after-hours support as needed.
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
The Customer Operations & Support Specialist ensures customers successfully use Fieldwire by answering questions, managing accounts, executing operations tasks, and crafting how-to articles. They will enhance usability and support quality while working closely with various teams to advocate for the customer and develop new processes.
The Client Success Executive (CSE) at Altera is responsible for building and maintaining client relationships, enhancing client satisfaction, and ensuring robust adoption of health IT solutions. The CSE conducts operational reviews, tracks performance against KPIs, and collaborates with clients and internal teams to deliver exceptional service and identify growth opportunities.
The Deliverability Operations Specialist at Sinch is responsible for improving email delivery rates, resolving reputation issues, and collaborating with various teams to optimize email platform performance. Key tasks include analyzing delivery messages, managing IP inventory, and representing the company at industry events.
As a Mod Contractor at ModSquad, you will provide exceptional customer support via phone for top-tier clients, offering guidance and solutions to their inquiries. You will work flexible hours and be part of exciting client projects, ensuring a positive customer experience.
The Customer Support Associate will provide top-tier customer service and solutions to meet customer needs and requests. This role requires excellent communication skills, attention to detail, and the ability to work closely with sales and partnerships teams. The associate will also assist in building processes and supporting the insurance sales funnel.
The Application Support Engineer at Zuora will provide front-line support for customers, troubleshooting software issues and communicating effectively through various channels. The role involves documentation and collaboration with engineering teams to prioritize and resolve customer issues while ensuring high levels of satisfaction.
The Technical Account Manager will provide strategic support to Postman's largest accounts, acting as the primary technical liaison. Responsibilities include guiding customers on API capabilities, managing projects, developing best practices, leading training sessions, and advocating for customer needs with internal teams to resolve issues and implement solutions effectively.
Top remote Companies in Richmond, VA Hiring Customer Success Roles
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