Top Remote Customer Success Jobs in Providence, RI

Unqork invites interested candidates to join their talent network for future opportunities within the Customer Experience Team. By submitting a resume, candidates may be contacted for relevant positions as they become available, reflecting the company's commitment to inclusivity and innovation.

The Technical Account Manager acts as the primary technical point of contact for customers of Aerospike. Responsibilities include guiding customers through deployment, optimizing their use of Aerospike's solutions, troubleshooting technical issues, and providing training. They must develop strong relationships with customers and advocate for their needs, ensuring successful adoption of the technology.

As a Happiness Engineer, you will provide technical support and customer success services to users via various communication channels. You'll troubleshoot issues, conduct consultative sales calls, and gather customer feedback to enhance their experience with our products. The role demands excellent problem-solving skills, adaptability, and a commitment to customer satisfaction.

The Product Support Specialist at Datacor will assist clients with support, maintenance, and troubleshooting of the ERP software, ensuring smooth operation and user education. The role involves addressing customer inquiries, documenting tickets and resolutions, and collaborating with cross-functional teams to deliver effective solutions and enhance customer satisfaction.

As an Enterprise Customer Success Manager, you will manage relationships with enterprise and mid-market customers to ensure retention and growth. Responsibilities include enhancing customer adoption, identifying opportunities for growth, providing actionable insights, mentoring entry-level CSMs, and maintaining accurate documentation of client interactions.

The Director of Customer Enablement at Komodo Health will lead a team focused on customer training, onboarding, and migration rollout, ensuring product adoption and customer impact. This role entails strategic collaboration across teams to implement best practices and improve customer success metrics.

The Senior Customer Success Manager will engage deeply with gaming customers, managing a book of business, ensuring successful onboarding, value delivery, and improving customer success processes. This role demands a strong understanding of customer needs, relationship building, and the ability to advocate for customer requirements within the company.