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Top Remote Customer Success Jobs in Detroit, MI
Artificial Intelligence • Legal Tech
As a Strategic Customer Success Manager at Eve, you'll enhance client satisfaction and drive the adoption of legal tech solutions. Your role includes onboarding law firm teams, maximizing product utilization, creating case studies, and nurturing client relationships to achieve high retention and growth rates.
Digital Media
Bilingual Customer Support Specialists at Live365 provide customer support in Spanish and English via various channels. Responsibilities include answering inquiries, troubleshooting issues, managing customer accounts, documenting processes, and collaborating with team members to enhance service. The role requires fluent communication in both languages and a passion for customer satisfaction.
Top Skills:
EnglishSpanish
Greentech • Internet of Things • Software • Energy
As the Director of Client Success for the West and South Region at EnergyHub, you will lead a team managing client relationships, drive strategy to meet revenue targets, oversee program launches, and ensure high client satisfaction. You are responsible for resolving client issues, collaborating with internal teams, and guiding clients in program design.
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Cloud • Information Technology • Internet of Things
The Customer Support Operations Manager oversees technical training and operational processes within the Support Team. They collaborate with cross-functional teams, analyze performance metrics, manage project plans, and drive continuous improvement initiatives to enhance team efficiency and customer satisfaction.
Top Skills:
Crm ToolsCustomer Support OperationsData AnalysisIncident ManagementIt Service ManagementProject ManagementTechnical Training
Software
As a Senior Customer Success Manager at Element451, you will manage strategic accounts, ensuring client satisfaction and growth by overseeing project execution, implementing CRM solutions, and providing ongoing support. Your role involves building relationships, managing contracts, and collaborating across teams to enhance client engagement and retention.
Top Skills:
GainsightSalesforce
eCommerce • Healthtech • Logistics • Software
As a Customer Success Manager at Quartzy, you will manage the renewals process for mid-market accounts, build relationships with users, drive customer adoption of the platform and collaborate with teams to ensure successful renewals and customer experiences. You will negotiate contracts, report on renewals, and identify upsell opportunities while maintaining a high retention rate.
Top Skills:
OutreachSalesforce
AdTech • Digital Media • Marketing Tech
As a Technical Account Manager at PebblePost, you will facilitate the integration of brands into the company platform, manage project implementations, resolve technical issues, and serve as a liaison between brands and product teams, ensuring optimal customer service and effective communication on project statuses.
Top Skills:
JavaScriptPythonSQL
Fitness
As the Customer Success Director, you will manage client partnerships, ensuring alignment of expectations and delivering exceptional hospitality services. Responsibilities include developing partner relationships, managing a high-performing team, overseeing project launches, and retaining clients while increasing Net Recurring Revenue (NRR).
Software
The Customer Experience Representative provides essential support to customers by addressing inquiries and resolving issues related to buying and selling on Archive sites. Responsibilities include responding to email requests, troubleshooting customer concerns, collaborating with internal teams, documenting resolutions, and ensuring customer satisfaction.
Information Technology
As VP of Customer Success at Sauce, you will lead customer success strategies and programs, ensuring restaurant clients maximize their value from Sauce's platform through improved retention, onboarding, and engagement. You'll foster advocacy among restaurant partners, optimize customer lifecycle processes, and build a high-performing customer success team to drive account growth and satisfaction.
Top Skills:
SaaS
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