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Top Remote Customer Success Jobs in Detroit, MI

2 Days Ago
Remote
9 Locations
Mid level
Mid level
Sports
The Google Tag Manager/GA4 Implementation Specialist will support marketing campaigns, conduct platform audits, implement and maintain GTM and GA4 setups, troubleshoot tracking issues, and train internal teams. They will ensure compliance with data regulations and document processes related to event tracking.
Top Skills: CSSHTMLJavaScript
2 Days Ago
Remote
United States
Mid level
Mid level
Healthtech • Software
The Customer Success Tier 2 role involves troubleshooting complex technical challenges for customers, managing escalated issues, collaborating with support teams, maintaining incident records, and developing documentation. The position requires excellent communication skills and a strong technical background to effectively resolve problems and enhance customer satisfaction.
2 Days Ago
Remote
United States
Junior
Junior
Software
As a Technical Customer Success Manager, you'll enhance customer success by leveraging automation and data. Responsibilities include managing the customer lifecycle, providing technical guidance, driving adoption, and identifying upsell opportunities through analytics and engagement strategies.

Featured Jobs

2 Days Ago
Remote
United States
Entry level
Entry level
Machine Learning • Natural Language Processing
As an Ads Quality Rater, you will review and grade internet advertisements to enhance ad delivery based on user keywords. You will work with ads in both English and Spanish, providing insights to improve AI ad suggestions.
Top Skills: EnglishSpanish
2 Days Ago
Remote
5 Locations
96K-120K Annually
Senior level
96K-120K Annually
Senior level
Software
The Customer Success Manager at Fuel iX will manage customer relationships after sales, ensuring they successfully integrate and utilize AI solutions. This role involves guiding onboarding, providing training, monitoring customer satisfaction, and collaborating with various teams to enhance product offerings.
Top Skills: AI
2 Days Ago
Remote
5 Locations
Mid level
Mid level
Healthtech • Information Technology • Telehealth
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention through effective relationship management, delivering customized success plans, identifying risks, and leveraging insights for operational performance. This role promotes the value of athenahealth's products while collaborating with internal teams to resolve issues and enhance customer engagement.
Junior
Fintech • Payments • Financial Services
As a Customer Solutions Representative, you will focus on retaining and expanding relationships with current merchants through strategic outreach and inbound calls. Your responsibilities include resolving account issues, educating merchants on value propositions, and collaborating with different departments to enhance the customer experience.
Top Skills: Google Suite
2 Days Ago
Remote
United States
Senior level
Senior level
Healthtech • Payments • Software
The Sr. Client Success Manager at Waystar focuses on enhancing client relationships, monitoring satisfaction metrics, and ensuring effective use of Waystar's healthcare payment technology. Responsibilities include problem-solving, data analysis, leading status calls, and mentoring direct reports while managing daily activities in Salesforce. The role involves a significant partnership with clients to promote successful revenue cycle outcomes.
Top Skills: Salesforce
Junior
Music
The Technical Support Representative will assist customers with technical issues related to digital audio products including interfaces, mixers, and software. Responsibilities include troubleshooting operating systems, hardware connections, and providing support via various communication methods. The role involves maintaining knowledge base articles and actively participating in a collaborative team environment to enhance customer service.
Top Skills: AndroidiOSmacOSWindows
2 Days Ago
Remote
USA
Mid level
Mid level
Marketing Tech • Software
The Customer Success Manager will drive customer success by managing relationships, monitoring customer health, owning the renewal process, and identifying growth opportunities. This role requires collaborating across teams to provide training and support while advocating for customer needs and enhancing the customer experience.
Top Skills: Customer Success
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