Top Remote Customer Success Jobs in Detroit, MI

The Head of Client Operations at Funnel Leasing will lead strategic initiatives and process improvements to enhance customer experience. Responsibilities include developing customer support strategies, collaborating across departments, managing performance metrics, and mentoring the support team. The role requires experience in operations, team management, and using SalesForce.

As a Customer Success Associate at Revalize, you will manage the post-sales journey for customers, strengthening product understanding and loyalty, creating presentations, processing inquiries, and identifying up-sell opportunities in collaboration with various teams.

The Director of Customer Success collaborates with the VP of RCM Services to enhance revenue cycle software, support sales as a subject matter expert, and advise on vendor management. Responsibilities include customer advocacy, process improvement, expense management, and staying updated with industry trends.

The Implementation Specialist will work closely with customers to ensure they effectively use Distru's ERP platform, driving onboarding and customer education. Responsibilities include managing account inquiries, maximizing customer satisfaction, and providing innovative training solutions. The role demands strong relationship-building skills and a keen understanding of customer workflows to enhance their operations in the cannabis industry.

The Revenue Cycle Specialist at Ni2 Health is responsible for managing revenue cycle processes, identifying and resolving revenue-impacting issues, collaborating across departments, analyzing metrics for performance enhancement, and ensuring adherence to best practices.

The H-2B Case Manager will assist clients in the H-2B visa application process, including document preparation, client communication with state and federal agencies, and team leadership. The role requires strong communication skills and experience in managing high volumes of visa petitions while ensuring compliance with immigration regulations.

As a Customer Success Manager at 12twenty, you will be the main contact for employers, focusing on client retention and engagement to achieve hiring goals. Your responsibilities include managing expansion opportunities, conducting training sessions, and suggesting process improvements to enhance employer success.