Top Remote Customer Success Jobs in Detroit, MI

The Specialty Field Consultant engages with clients and internal stakeholders to address operational needs associated with account products, ensuring client satisfaction and retention. Responsibilities include customer service through on-site visits, product training, and maintaining relationships with insurance clients. The role also involves troubleshooting products and driving the testing of new releases.

The Customer Success Director at QuartzBio is responsible for customer onboarding, retention, relationship management, and driving product adoption. The role involves leading enterprise-level change management projects, collaborating with cross-functional teams, and ensuring exceptional customer experiences while maximizing account growth.

The Customer Success Manager at OpenSesame works with clients to enhance their eLearning experience and achieve training goals. Responsibilities include onboarding new customers, managing accounts, delivering presentations, and driving engagement and retention metrics.

The Procurement Specialist is responsible for managing all aspects of the procurement process at LifeMD, collaborating with brand managers, identifying vendors, ensuring timely delivery of products, managing inventory, and providing procurement analysis while implementing new processes for improvement.

As a Customer Success Engineer, you will guide customers in adopting Torq’s security hyperautomation platform, providing technical support and insights. You will collaborate with engineering teams and stay updated on security trends to enhance customer experiences and ensure successful solution integration.

The Field Engineer 3 is responsible for advanced troubleshooting, repair, and installation of medical equipment. They will lead a team, interface with customers, manage service records, and drive customer satisfaction through excellent service and support initiatives. This role also includes training clinical staff and engagement in commercial sales opportunities.

The Director of Customer Success will lead strategy and operations for the Customer Success Managers (CSMs) team, focusing on customer value, retention, and growth. Responsibilities include mentoring CSMs, managing client relationships, and driving collaboration across departments to enhance customer outcomes. The role requires fluency in Spanish and is based remotely in North America.