Top Remote Customer Success Jobs in Charlotte, NC

The Technical Support Manager is responsible for ensuring customer satisfaction, providing technical support, managing customer inquiries, and working collaboratively with product and engineering teams to resolve issues. They will also identify and document processes to enhance customer onboarding.

The Senior Manager, Pro Onboarding is responsible for transforming the onboarding experience for pros at Angi, enhancing their journey to achieve ROI through data-driven insights and customer interactions. This role involves managing onboarding teams, improving processes, and deploying strategic initiatives to enhance customer satisfaction and engagement.

The Customer Success Manager at Tellius will manage enterprise accounts, ensuring retention, adoption, and expansion of services. This involves building relationships, identifying growth opportunities, and driving project execution, while also contributing to internal processes and documentation.

The Senior Director, Product & Client Delivery at Next League will lead multiple client accounts, manage multidisciplinary teams, and drive the delivery of complex consumer-facing projects in the sports technology sector. Responsibilities include client satisfaction, project health management, product strategy development, and fostering collaboration among team members. The role requires extensive experience in product delivery and a deep understanding of the sports industry.

CareRev is a technology platform that connects healthcare professionals with facilities directly, enabling flexible work options. They are building a resilient healthcare workforce and invite candidates to join their Talent Community for future opportunities. The company offers a range of employee benefits, including remote work and generous paid time off.

As a Customer Success Associate, you will ensure customer satisfaction by managing integrations, building relationships, and collaborating with cross-functional teams. You will onboard new customers, monitor account health, and advocate for customer needs within the company. Your role includes facilitating communication between customers and internal teams to enhance user experience and drive value from payment technology solutions.

The Oakleaf Group is seeking candidates for future opportunities in mortgage and financial services consulting. They prioritize building long-term relationships with clients by understanding their needs and continuously adjusting strategies for success. Interested candidates can submit their resumes for consideration and join the talent community.