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Top Remote Customer Success Jobs in Charlotte, NC

20 Days Ago
Remote
USA
Mid level
Mid level
eCommerce • Information Technology
The Customer Success Manager at Yottaa will manage customer relationships, drive product adoption, create tailored success plans, advocate for product features, and address customer feedback while collaborating with renewal teams to enhance customer satisfaction and retention.
20 Days Ago
Remote
United States
Junior
Junior
Marketing Tech • Software
As an Onboarding Specialist, you will oversee the implementation of client websites, ensuring a smooth onboarding process. Responsibilities include collecting client information, coordinating with internal teams, providing training on CMS, and performing quality assurance checks to ensure client expectations are met.
Top Skills: Wordpress
20 Days Ago
Remote
United States
Entry level
Entry level
Financial Services
The Client Support Associate supports non-profit organizations by responding to client inquiries via calls, emails, and chats. Responsibilities include interpreting financial data, assisting with billing and budgeting, training users on products, and advocating for customer improvements.
Top Skills: ExcelPowerPointWord

Featured Jobs

20 Days Ago
Remote
US
Senior level
Senior level
Financial Services
As Customer Success Lead, you will shape customer success and revenue strategies, lead a team of Revenue Strategists, manage client accounts, analyze data for revenue strategies, and collaborate cross-functionally to enhance customer satisfaction.
20 Days Ago
Remote
United States
90K Annually
Junior
90K Annually
Junior
Software
The Sr. Customer Success Specialist will manage customer onboarding and training, serve as the primary contact for inquiries, and help drive product adoption and engagement through analysis and support. This role involves building relationships, tracking customer metrics, and contributing to product development based on customer feedback.
Top Skills: Python
20 Days Ago
Remote
14 Locations
Junior
Junior
Information Technology • Software • Analytics • Business Intelligence • Consulting
As a Customer Strategy & Success Analyst, you will leverage data analysis to drive customer success for various industry verticals, proactively managing tasks for multiple customers while collaborating with diverse teams to optimize pricing and revenue strategies.
Top Skills: ExcelSQL
20 Days Ago
Remote
2 Locations
Junior
Junior
Other
As a Customer Success Manager focused on onboarding, you will design and execute onboarding strategies that enhance customer experience, driving activation and adoption of OpenPhone's services. You will utilize customer data to personalize interactions and ensure a smooth transition. Your responsibilities include managing onboarding processes, creating tailored implementation plans, working with cross-functional teams, and continually improving customer engagement initiatives.
21 Days Ago
Remote
United States
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Logistics • Software
As a Customer Success Manager at Cofactr, you will lead customer onboarding, build relationships to enhance satisfaction and retention, manage customer projects, provide support and advice, and gather insights for product development. The role involves close collaboration with product and sales teams to improve the customer experience and shape post-sales strategies.
21 Days Ago
Remote
US
Junior
Junior
Software
As a Customer Success Manager, you will build trusted relationships with clients, assist in the implementation of Intradiem solutions, develop success plans, track customer value metrics, and advocate for account expansions while ensuring the highest level of customer satisfaction and retention.
21 Days Ago
Remote
United States
Entry level
Entry level
Mobile • Telehealth
The Customer Success role at Pulsara focuses on building relationships and supporting healthcare teams in utilizing their platform effectively. Responsibilities include onboarding, training, and socializing best practices to ensure customer satisfaction and success in patient care.
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