Top Remote Customer Success Jobs in Boston, MA
The Software Support Specialist will analyze support problems, coordinate HelpDesk activities, implement and assist in assimilating new properties into property management software, provide support on property management processes, lead software updates, and create documentation and training materials.
Apply opportunistically to Jnana Therapeutics, a clinical-stage biotechnology company focused on developing therapies for challenging-to-drug targets, including rare diseases and cancer. This is an opportunity to express interest in potential job openings based on skills and experience.
As an Enterprise Customer Success Manager, you will ensure clients successfully adopt LearnLux programs, manage onboarding processes, provide ongoing support, develop educational webinars, and drive engagement within assigned accounts.
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As an Enterprise Customer Success Manager at Box, you will manage post-sales activities for top enterprise customers, ensuring satisfaction and driving adoption of Box's services. Your role involves onboarding, relationship management, and collaboration with internal teams, while tracking customer health and addressing churn risks. You will also advocate for customers internally to improve the product and services offered.
Join Sigma Computing as an Enterprise Customer Success Manager, responsible for strategic account management, analytics expertise, NDR growth, customer advocacy, success plans, and educational initiatives. Bachelor's or Master's degree, 7+ years of experience in SaaS, analytics, or BI industry, strong analytical and communication skills required. Salary range: $132k - $165k annually.
The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
As a Technical Consultant at Veeva Systems, you'll design and implement custom user experiences, focusing on data visualization. You will lead customer workshops, develop solutions on Force.com, and create internal tools to support clients. This role requires strong front-end web development skills and experience with modern JavaScript frameworks.
As a Customer Success Manager at uConnect, you'll manage client relationships, drive product adoption, identify growth opportunities, mitigate risks, and oversee the renewal process while collaborating with internal teams to enhance client satisfaction.
The Risk & Compliance Specialist will ensure compliance with information security standards and manage audits and internal controls. Responsibilities include collaborating with cross-functional teams, facilitating risk assessments, engaging with external auditors, performing vendor assessments, and owning security training initiatives.
The Customer Success Manager will manage client relationships, provide strategic and tactical advice, perform data analysis, and communicate customer needs to the product team. They will also lead training, support sales initiatives, and ensure client satisfaction with healthcare SaaS solutions.
Top remote Companies in Boston, MA Hiring Customer Success Roles
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