Get the job you really want.
Be the first applicant
Apply to jobs posted less than 24 hours ago to maximize your visibility.
Use the Date Posted filter to view jobs posted within the last 24 hours.
Top Remote Customer Success Jobs in Baltimore, MD
Software
As a Happiness Engineer, you will provide technical support and customer success services to users via various communication channels. You'll troubleshoot issues, conduct consultative sales calls, and gather customer feedback to enhance their experience with our products. The role demands excellent problem-solving skills, adaptability, and a commitment to customer satisfaction.
Top Skills:
CSSHTMLJavaScriptPHP
Software • Manufacturing
The Product Support Specialist at Datacor will assist clients with support, maintenance, and troubleshooting of the ERP software, ensuring smooth operation and user education. The role involves addressing customer inquiries, documenting tickets and resolutions, and collaborating with cross-functional teams to deliver effective solutions and enhance customer satisfaction.
Top Skills:
CRMErpMs AccessSalesforce
Real Estate
As an Enterprise Customer Success Manager, you will manage relationships with enterprise and mid-market customers to ensure retention and growth. Responsibilities include enhancing customer adoption, identifying opportunities for growth, providing actionable insights, mentoring entry-level CSMs, and maintaining accurate documentation of client interactions.
Top Skills:
AsanaGoogle SuiteSalesforce
Featured Jobs
Featured
Healthtech
The Director of Customer Enablement at Komodo Health will lead a team focused on customer training, onboarding, and migration rollout, ensuring product adoption and customer impact. This role entails strategic collaboration across teams to implement best practices and improve customer success metrics.
Artificial Intelligence • Big Data • Gaming • Software • Analytics
The Senior Customer Success Manager will engage deeply with gaming customers, managing a book of business, ensuring successful onboarding, value delivery, and improving customer success processes. This role demands a strong understanding of customer needs, relationship building, and the ability to advocate for customer requirements within the company.
Big Data • Analytics • Business Intelligence
As a Customer Success Associate at Morning Consult, you will manage a portfolio of 40-50 accounts, ensuring clients maximize their use of syndicated data products. Your role includes onboarding new clients, developing relationships, addressing issues, and identifying upsell opportunities while representing client feedback internally.
Cloud • Software
Responsible for ensuring customer satisfaction and retention, the Customer Success Manager engages with clients post-sale, analyzes customer data, and develops tailored success plans. They conduct check-ins, gather feedback for product enhancement, and collaborate with internal teams to meet customer needs.
Retail • Sales • Energy
The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.
Edtech
As a Customer Success Manager at ImPACT Applications, you will oversee school and sports accounts, ensuring customer satisfaction and retention through proactive engagement, digital campaigns, and data analysis. Your role includes managing a high volume of accounts, advocating for customer needs, and working closely with the marketing team to drive revenue retention and expansion.
Top Skills:
SalesforceTotango
Cybersecurity
The Manager of Customer Success for the Commercial segment will coach and develop a team, drive customer satisfaction, and ensure effective relationship management with mid-market B2B customers. Responsibilities include monitoring team performance, conducting meetings, and optimizing processes to improve efficiency.
Let Your Resume Do The Work
Upload your resume to be matched with jobs you’re a great fit for.
Success! We’ll use this to further personalize your experience.
Top remote Companies in Baltimore, MD Hiring Customer Success Roles
See All
All Filters
Total selected ()
No Results
No Results
