Top Tech Jobs & Startup Jobs in New York City, NY

As a Customer Experience Associate, you will manage daily outreach to members through phone, text, and email, driving enrollment and program participation. You are expected to handle a high volume of calls and maintain a high customer satisfaction score while providing empathetic communication and support.

The Enterprise Account Executive at DevRev is responsible for prospecting and nurturing large accounts, managing customer relationships throughout their lifecycle, and collaborating with internal teams to ensure successful implementation and customer satisfaction. The role involves strategic planning, outreach, and maintaining customer engagement to drive growth and conversions.

The role involves creating and implementing strategies for developer relations and community engagement, promoting the Pathway data processing framework to increase user adoption, and producing various forms of content. The responsibilities also include representing Pathway at industry events, collaborating with product teams to document use cases, and measuring the effectiveness of engagement initiatives.