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Top Customer Success Jobs in New York City, NY

1,309+ Job Results
5 Days Ago
New York City, NY
27,882 Employees
Internship
27,882 Employees
Internship
Food
As a Desktop Support intern, you will assist with hardware requests, password resets, and troubleshooting issues. You'll work closely with a mentor on daily tasks and projects, gaining valuable experience through a summer internship program, culminating in a presentation to senior leadership about your key initiatives and findings.
5 Days Ago
New York City, NY
Remote
2,700 Employees
68K-104K Annually
Senior level
2,700 Employees
68K-104K Annually
Senior level
Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Customer Success Manager at Q2 will build and maintain relationships with clients, participate in client implementations, analyze customer needs, ensure issue resolution, manage contract renewals, identify cross-sell opportunities, and provide training and support.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+62 More
5 Days Ago
New York City, NY
Remote
156 Employees
Junior
156 Employees
Junior
Real Estate • Software
As an L2 Support Representative, you will enhance customer satisfaction by resolving escalated tickets, assisting the L1 support team, and providing expert assistance on property management platforms. Responsibilities include monitoring support channels, developing documentation, and measuring support trends to ensure exceptional customer experiences.
5 Days Ago
New York City, NY
Remote
60 Employees
100K-160K Annually
60 Employees
100K-160K Annually
Not Specified
Software
The Customer Success Manager/Sr. Customer Success Manager at Nooks will be responsible for transforming sales reps' manual tasks into automated processes using AI tools and collaboration. They will focus on improving sales pipeline efficiency and productivity through automation and real-time analytics. The role involves working with a fast-growing team and contributing to the growth of Nooks' sales platform.
5 Days Ago
New York City, NY
Remote
89 Employees
68K-102K Annually
Mid level
89 Employees
68K-102K Annually
Mid level
Artificial Intelligence • Insurance
As a Merchant Onboarding Specialist, you will be responsible for guiding merchants through the onboarding process, training them on Loop's SaaS product, and ensuring their successful integration and ongoing use of the platform. You'll need to demonstrate project management skills and be an empathetic teacher to help merchants make the most of Loop's features.
45 Employees
Entry level
Transportation • Energy • Financial Services
Inspiration is seeking individuals passionate about fighting climate change and promoting electric vehicles. The role involves sharing your resume and discussing what you envision for your career. The company focuses on accelerating the electrification of transportation through investment and asset management in EVs and related infrastructure.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+18 More
5 Days Ago
New York City, NY
Remote
190 Employees
Junior
190 Employees
Junior
Software
The Account Manager will build and maintain strong client relationships to enhance client retention and revenue growth. Responsibilities include educating clients about Subsplash features, developing tailored solutions, and ensuring clients maximize the use of Subsplash's services. The role emphasizes collaboration, communication, and a strong understanding of the tech industry.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+35 More
5 Days Ago
New York City, NY
Remote
638 Employees
Entry level
638 Employees
Entry level
Transportation
The Client Support Specialist acts as the main contact for clients, ensuring effective communication between various divisions, analyzing program health, and advocating for client satisfaction. Responsibilities include reporting, analytics, and maintaining client relationships to enhance operational practices.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
5 Days Ago
New York City, NY
Remote
138 Employees
65K-75K Annually
Junior
138 Employees
65K-75K Annually
Junior
Software • Automation
The Implementation Specialist - Trainer is responsible for providing training to clients on software products, creating training materials, maintaining updates, analyzing training effectiveness, and assisting with project enhancements. This role involves conducting webinars, creating feedback documentation, and collaborating with managers to improve training programs.
5 Days Ago
New York City, NY
Remote
93 Employees
65K-75K Annually
Junior
93 Employees
65K-75K Annually
Junior
Pharmaceutical
The Implementation Specialist - Trainer will conduct live online training sessions and create training materials for clients using Bluesight's software solutions. This role involves maintaining training content, analyzing training effectiveness, collaborating with project managers, and providing feedback to enhance products.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+13 More
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