Top Customer Success Jobs in New York City, NY
The Enterprise Customer Success Manager will manage a portfolio of complex accounts, focusing on user adoption, relationship management, and ensuring maximum ROI for customers. Responsibilities include hosting meetings, creating account plans, monitoring product usage, providing training, and aligning internal resources to drive customer success.
As a Customer Success Manager at Connectly, you will develop client relationships, identify new business opportunities, deliver sales presentations, and work with internal teams to ensure client satisfaction while meeting sales targets and analyzing market trends.
As a Provider Relations Specialist, you will support healthcare providers post-onboarding by addressing their questions and issues, maintaining relationships, and ensuring satisfaction. Responsibilities include communication facilitation, feedback gathering, documentation of interactions, and problem resolution while collaborating with internal teams. You will also identify improvement opportunities to enhance provider experience.
As a Customer Success Manager, you will manage accommodation requests, provide personalized housing options through enterprise software, and build relationships with relocation consultants while supporting reporting on conversion figures.
The Senior Client Relationship Executive is responsible for managing relationships and financial aspects with complex clients, ensuring client satisfaction and retention. This role involves collaboration with various departments to provide tailored solutions, achieve growth targets, and increase revenue through strategic partnerships and client education.
The Customer Support Specialist at VERO is responsible for providing exceptional assistance to renters and property managers through chat, email, and phone support. The role involves addressing customer issues efficiently, guiding them through applications, and enhancing the overall user experience by clearly explaining complex topics.
The Administrative Compliance Specialist role includes submitting product testing requests, managing lab reports, and ensuring compliance with market requirements. Responsibilities involve coordinating with teams, reviewing quotes, monitoring testing records, and maintaining product safety standards. The role also includes communication with suppliers and auditing product claims to confirm compliance.
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive renewals and expansions, analyze customer journeys, and collaborate with various teams to enhance customer experience.
As a Senior Support Engineer at HashiCorp, you will troubleshoot complex issues related to Vault, engage with customers for debugging, document activities, collaborate with various teams, and contribute to product documentation. You will also mentor new hires and participate in on-call support rotations.
As a Customer Success Manager at Mighty, you will train on their proven track record, create success plans for hosts, anticipate key moments for hosts, manage risks to relationships, and ensure effective communication between hosts and teams to enhance their results.
Top Companies in New York City, NY Hiring Customer Success Roles
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