Top Customer Success Jobs in New York City, NY
As a Bilingual Retention Representative, you will assist members with government health program applications, respond to inquiries, maintain member relationships, and ensure proper documentation. Your goal is to enhance membership retention by providing education and support throughout the recertification process.
The U.S. Trek Specialist will prepare high school students and donors for immersive travel experiences to partner countries, co-lead Treks, and ensure all travel documentation is managed. Responsibilities include recruitment, conducting informational sessions, managing participant preparation, and supporting students post-Trek.
The Senior Client Partner will manage the full sales cycle, developing relationships with clients to understand their business goals and drive revenue growth. This role involves strategic account planning, salesmanship, and collaboration with internal teams to ensure high-quality creative output and meet annual revenue targets.
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As a Senior Technical Support Engineer at 8x8 Inc., you will serve as the primary contact for customer inquiries, primarily through phone, email, and a ticketing system. You will troubleshoot and resolve issues, escalate priority problems, and maintain accurate records. The role requires knowledge of 8x8 products and excellent communication skills to assist both technical and non-technical customers. Continuous learning and adherence to processes are essential.
The Sr. Manager of Customer Success is responsible for leading the Customer Success team, developing strategies to improve customer satisfaction, retention, and growth, and collaborating with cross-functional teams. The role involves monitoring customer health metrics, resolving customer issues, and fostering strong relationships with clients.
As a Client Director, responsible for client portfolio performance, driving organic growth, and ensuring creative excellence through project delivery. Advocating for clients' businesses, establishing shared visions for success, and building long-term relationships. Consulting with keen business insights and adaptive management style. Contributing to the creative process and guiding clients on impactful design. Driving project profitability and organic growth for the company.
The Customer Success Specialist will manage a portfolio of Enterprise customers, serving as their primary contact to help them achieve their strategic goals using the Ultimate platform. Responsibilities include building customer relationships, providing training, reporting on KPIs, developing business cases, and identifying expansion opportunities in collaboration with Account Executives.
As an Account Executive at GALE, you will help expand key client relationships by supporting campaign and event programs, understanding client messaging, and collaborating with cross-functional teams. Your role involves project management, client feedback, trend analysis, and community management, ensuring client businesses grow through strategic initiatives.
As a Client Service Associate, you will connect clients with relevant experts, manage communications, and understand market contexts while maintaining multiple projects under tight deadlines, ultimately enhancing clients' decision-making processes.
The Front Desk Coordinator plays a crucial role in enhancing patient experience at Dental365. Responsibilities include greeting patients, managing schedules, maintaining patient records, handling co-payments, and directing financial inquiries. A focus on providing concierge-level care is central to this position.
As a Customer Success Manager at impact.com, you will be responsible for providing exceptional support and guidance to clients. Your role includes building marketing campaigns using their software suite, managing client relationships, driving product adoption, and addressing issues proactively. You will need strong communication, technical skills, and an understanding of customer needs to ensure satisfaction and retention.
Top Companies in New York City, NY Hiring Customer Success Roles
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