Top Cybersecurity & IT Jobs in Madison, WI
As a Technical Support Engineer at Plaid, you will manage customer inquiries via Zendesk, troubleshoot integration issues, collaborate with engineering teams on resolutions, and work on process improvement projects. You will play a crucial role in ensuring customer satisfaction and operational efficiency.
The Engagement Manager will develop and maintain client relationships, lead and optimize project delivery, manage day-to-day client interactions, and provide leadership and support for the team. They will also participate in recruitment activities and offer CX thought leadership.
The Telephony Systems Administrator will manage and optimize the Five9 telephony system, ensuring efficient operations in lead generation. Responsibilities include performance monitoring, compliance management, and operational coordination with teams in the US and Philippines, alongside documentation and analysis of telephony changes.
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As a Technical Support Engineer, you will manage escalated technical cases for Agiloft's CLM software, providing support through phone, web, and email. This role involves deep diving into logs to troubleshoot issues, collaborating with the development team, and ensuring excellent customer service. You will document issues and help prevent future problems by investigating server alerts.
The Help Desk Specialist provides exceptional remote support to clients, addressing technical needs and ensuring timely resolution. Key responsibilities include participating in after-hours emergency coverage, diagnosing technical issues, and supporting clients effectively while meeting performance goals.
The NetSuite Administrator is responsible for configuring, maintaining, and managing the NetSuite ERP system. Duties include gathering and analyzing business requirements, implementing solutions, user support, custom scripting, and managing integrations. They will also lead projects related to system upgrades and performance improvements while ensuring data integrity and providing analytics for decision-making.
As a Mod Contractor at ModSquad, you will provide customer support via ticketing, chat, or phone for top-tier clients. You will assist customers to resolve issues and optimize their use of client services, all while working from home with a flexible schedule.
The Azure Databricks Admin will provide technical expertise in deploying applications on the Azure Databricks platform, manage memory, handle scheduling queues, supervise cluster health, perform regular backups, and oversee code deployment. They will guide junior engineers and ensure smooth operations within a fast-paced environment.
GFiber is seeking passionate individuals for future opportunities within their Technical Operations Team. This role promises growth and is centered around enhancing internet services for communities.
The Systems Administrator (IAM) ensures accurate identity and access operational services across a global enterprise and supports IAM systems, ensuring compliance and risk management. Responsibilities include account management, issue resolution, technical documentation, and enforcing corporate security policies. Strong collaboration and communication skills are essential for engaging with diverse stakeholders and executing multiple projects.
Top Companies in Madison, WI Hiring Cybersecurity + IT Roles
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