Top Customer Success Jobs in Los Angeles, CA
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
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As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
The HP Digital Merchandising Specialist at CDW is responsible for executing digital merchandising strategies to enhance customer experience. They optimize digital KPIs, manage product presentation, and collaborate with various teams to increase online revenue through effective merchandising and data analytics.
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
The Records Specialist Lead will oversee the workflow of Records Specialists, managing records creation, circulation, storage, and retention. Responsibilities include tracking files in the Records Management System, preparing inactive files for storage, performing inventory checks, assisting with file retention, training staff, and troubleshooting issues with the database.
The Programmatic Specialist manages programmatic campaigns from start to finish, including planning, trafficking, execution, optimization, and reporting. This role requires collaboration with strategy and investment teams and involves using DSPs for campaign optimization and insights. The specialist will also manage billing, reconciliation, and partner communications.
The Site Survey Specialist surveys locations for new sign installations and evaluates existing conditions for upgrades, working with city inspectors, performing data entry, and maintaining accurate records. Responsible for identifying issues, following safety regulations, and coordinating with various departments.
Top Companies in Los Angeles, CA Hiring Customer Success Roles
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