Top Customer Success Jobs in Kansas City, MO
As a Senior Product Support Specialist, you will troubleshoot product-related issues, provide exceptional customer support, collaborate with product and engineering teams, and enhance your understanding of ERP systems. Your role includes acting as an expert for customer inquiries, documenting solutions for future reference, and building strong relationships with customers to drive satisfaction and engagement.
As a Customer Success Manager, you will nurture client relationships, ensure seamless engagement and satisfaction, collaborate with sales and operations, and manage process improvements. You will also solve any client issues and help enhance service delivery using no-code tools like Zapier, Calendly, and Jotform.
As a Customer Success Manager at Marigold, you will manage an enterprise portfolio focusing on customer retention, satisfaction, and growth. Your role involves consulting with clients, leading strategic reviews, and advocating for enhancements while driving customer lifecycle management.
As a Software Support Specialist I, you will provide exceptional client support for our EMR users, documenting and resolving issues while maintaining high-quality service and client satisfaction. You will troubleshoot software applications, manage inbound calls, and collaborate across teams to ensure effective resolution of technical issues.
The Tech Support Analyst at Elevar will provide advanced support to Shopify merchants on ecommerce tracking solutions, focusing on behavior analytics. Responsibilities include resolving tracking discrepancies, collaborating with teams to design tracking strategies, and monitoring performance for optimization.
The Student Support Specialist at StraighterLine advocates for students by providing exceptional customer support to resolve their inquiries and assist them in achieving academic success. Responsibilities include responding to queries, navigating student information systems, handling technical issues, and ensuring a positive student experience.
The Procurement Specialist will source products, respond to customer inquiries, manage inventory control, place purchase orders, maintain inventory systems, monitor supplier performance, and participate in process improvement projects.
The Complaints and Issues Specialist II documents and addresses customer complaints and issues, ensuring compliance with regulatory requirements. They collaborate with team members to investigate complaints, identify root causes, and develop solutions while maintaining documentation and reporting outcomes. The role also involves training contact center staff on proper procedures for issue resolution.
The Customer Success Manager will be responsible for managing an enterprise portfolio, driving customer retention, satisfaction, and growth. The role requires outstanding relationship management skills and consulting with business leaders to leverage Marigold's solutions for a Consumer-First Marketing approach.
The Microsoft Identity Manager (MIM) Specialist will implement and manage IAM solutions, oversee MIM configurations, develop automation scripts, and ensure compliance with security policies while collaborating with cross-functional teams.
Top Companies in Kansas City, MO Hiring Customer Success Roles
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