Top Customer Success Jobs in Kansas City, MO
The Lockbox Remittance Specialist handles the servicing of lockbox clients, preparing and processing mailed payments for deposit. Duties include sorting incoming mail, ensuring accuracy of data entry, balancing documentation, and maintaining confidentiality of client information, while also supporting team members as needed.
The Technical Quoting Specialist will oversee the end-to-end installation process and financial analysis for project deployments while collaborating with Sales and Engineering teams. Key responsibilities include evaluating service costs, analyzing data for improvement, and maintaining effective communication across departments.
The Sr. Procurement Category Specialist will analyze spending data, enhance purchasing processes, develop sourcing strategies, manage supplier relationships, conduct spend analysis, and implement procurement system improvements. This role focuses on cost reduction, sourcing critical categories, negotiating contracts, and ensuring effective supply chain operations.
The Frac Operational Specialist is responsible for administering chemicals at Frac locations, maintaining equipment, managing inventory, and ensuring safety. The role involves operating machinery, loading trailers, and maintaining communication with management while working long shifts in the field.
The Implementation Specialist supports the Implementation Team in delivering solutions for healthcare payer clients, focusing on system configuration, data management, and project oversight to ensure successful implementation of services such as EOBs and ID cards. The role involves client interaction and problem-solving to enhance customer satisfaction and successful transitions to live production status with Zelis.
The Implementation Support Specialist assists the Implementation Team in collaborating with healthcare payer clients to analyze data and configure the Zelis system for efficient document processing. Responsibilities include facilitating client communications, designing documents, conducting accuracy checks, and maintaining security protocols, all while prioritizing tasks based on project timelines.
Looking for a skilled Customer Support Specialist to join the Pay Support team, providing exceptional customer service and assisting with pay-related issues for global customers. Requires 2 years of customer service experience in resolving pay-related issues.
As a Technical Architect at Hightouch, you will serve as a crucial link between the company and its Enterprise customers, guiding them through onboarding and maximizing usage of the platform. Responsibilities include understanding customer needs, delivering proactive technical guidance, collaborating with various teams, and identifying use cases for product improvement.
As a Customer Experience Associate at North One, you will work with the Customer Experience team to diagnose and solve customer problems, enhance customer satisfaction, and support the fast-paced growth of our FinTech platform for small businesses.
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
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