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The Platform Architect is responsible for guiding customers in establishing a technical foundation in the ServiceNow Platform. This role involves providing advisory services to improve outcomes, ensuring instance health, managing technical governance, and supporting sales efforts. It requires collaboration with various teams and translating technical requirements into architectural blueprints.
As a Sr Technical Support Engineer, you will resolve customer technical cases involving the ServiceNow platform, provide excellent customer support, and collaborate with other teams for complex issues. Strong interpersonal skills and technical troubleshooting ability are essential.
The Account Executive will generate new business sales revenue from a SaaS license model, develop relationships with C-suite executives, and orchestrate account strategies across teams. Responsibilities include client relationship mapping, being a trusted advisor, and identifying appropriate resources for deals.
The Sr Solution Consultant will support sales of ServiceNow products by acting as a technical consultant. Responsibilities include leading workshops, providing product demonstrations, answering technical questions, and gathering customer feedback on product enhancements. Additionally, the role involves managing territory, supporting marketing events, and keeping abreast of competitive analysis.
The Sales Director will build and lead a team for new business sales growth, develop sales strategies, engage in territory planning, manage sales forecasts, and grow existing customer relationships, while achieving sales goals and mentoring team members.
As a Global Account Director, you will manage relationships with ServiceNow's largest clients, providing strategic leadership and partnership. Your role includes overseeing virtual teams, understanding client objectives, ensuring high-quality service delivery, and driving revenue growth. You will build trusted relationships with various levels in client organizations and achieve financial targets for licenses, renewals, and professional services.
This role focuses on managing and nurturing relationships with ServiceNow's partner ecosystem in the APJ Region, developing business plans, conducting evaluations, driving growth, and ensuring partner success through governance and communication with internal teams and partners.
As a Senior Manager of Customer Success at ServiceNow, you will lead a team focused on enhancing customer adoption of the ServiceNow platform. This role includes managing customer portfolios, removing roadblocks, developing new success strategies, and ensuring customers achieve maximum value from their investment.
The Success Architect will build C-level relations and manage up to three major enterprise accounts to enhance customer outcomes through improved product adoption and service offerings. Responsibilities include developing implementation strategies, maintaining governance, and advocating for ServiceNow best practices.
The role involves producing new business revenue through a SaaS license model, developing relationships with C-suite executives, and overseeing client relationship mapping. The individual will act as a trusted advisor, identifying the right resources to support deals, while working with various teams to achieve sales targets.
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