Top Hybrid Customer Success Jobs
The Customer Service Specialist will assist customers via phone and email, providing support and resolving issues related to the Greenlight card and mobile application. Responsibilities include listening to customer concerns, building relationships, and utilizing internal tools to ensure customer satisfaction.
As a Customer Success Manager, you will manage client relationships, ensure customers maximize the value of our enterprise software, provide technical expertise, and lead customer education. You will oversee customer accounts, assist in sales during contract negotiations, and gather feedback for product improvements.
The Legal Support Specialist provides support to the legal team by managing pre-litigation and litigation matters, responding to subpoenas, conducting investigations, and recommending improvements based on findings. The role includes collaboration with legal staff and operations management to address consumer concerns and improve processes.
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The Customer Success Manager will be responsible for managing the customer life cycle for enterprise accounts, ensuring customer adoption and growth, tracking customer health, leading strategic account plans, and resolving customer issues. This role emphasizes building relationships with clients and providing value through a strong understanding of their business objectives.
The Enterprise Customer Success Manager will engage with business and enterprise customers to ensure successful onboarding and drive usage of Box's services. Responsibilities include managing post-sales activities, increasing customer retention, conducting business reviews, and advocating for customer needs internally. This role requires travel up to 40%.
The Customer Success Manager at Ogury will oversee campaign management, fostering client relationships, and collaborating with Sales and AdOps teams. Responsibilities include managing campaign life cycles, providing strategic counsel to clients, identifying growth opportunities, and ensuring high-quality service delivery. Involvement in industry events and cross-functional teamwork is expected to enhance customer experience.
The Associate Consultant role at Veeva Systems focuses on supporting new university graduates by providing training in cloud software solutions and technical consulting. Responsibilities include collaborating with experienced consultants, participating in workshops, configuring Veeva products, and creating documentation for successful software implementations.
As a Customer Success Manager, you will engage with internal and external stakeholders to drive client engagement, retention, and growth. Responsibilities include developing media plans, analyzing opportunities, and delivering insights from data to optimize advertising campaigns and reporting for key accounts.
As a Customer Success Manager, you will build and maintain relationships with key clients, understand their needs, and develop strategies to drive retention and satisfaction. Responsibilities include engaging with customers, conducting business reviews, identifying and addressing issues, and collaborating with cross-functional teams.
As a Tier 2 Support Engineer, you will resolve complex customer inquiries related to Afresh's A.I.-powered solutions while collaborating with various teams. You will triage technical issues, own customer problems, and investigate app bugs and data integrity issues, ensuring an efficient support process to reduce food waste.
Top hybrid Companies Hiring Customer Success Roles
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