Top Customer Success Jobs in Des Moines, IA
The Japan Customer Service Agent will provide excellent customer support to eFax and Jconnect customers through phone and email, addressing inquiries related to account issues, technical problems, billing, and cancellations. The role requires maintaining product knowledge and assisting customers professionally and efficiently while ensuring compliance with guidelines and providing feedback to the team.
As a Commercial Customer Success Manager at Silverfort, you will be responsible for building and maintaining relationships with commercial customers, ensuring the successful deployment of identity protection solutions, and advocating for customer needs internally. This role involves installation and configuration of software in various cloud environments while driving customer value from the platform.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
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The HP Digital Merchandising Specialist at CDW is responsible for executing digital merchandising strategies to enhance customer experience. They optimize digital KPIs, manage product presentation, and collaborate with various teams to increase online revenue through effective merchandising and data analytics.
The Reliability Success Manager will drive customer growth, retention, and expansion by establishing trusted relationships with technical project leads, facilitating training and onboarding, monitoring customer success, and collaborating with product teams to enhance the Augury platform.
As a Technical Implementation Specialist, you will serve as the primary technical resource for large provider groups, leading Health System integration projects, coordinating efforts across teams, and ensuring effective onboarding and support experiences for enterprise clients while optimizing integration processes.
The Customer Engagement Manager is responsible for managing accounts, achieving sales quotas, educating customers on Ryder services, and developing relationships with clients to assess their needs. The role involves maintaining customer satisfaction, monitoring account performance, and ensuring services are delivered effectively, while being proactive in anticipating issues.
The Automation Specialist is responsible for troubleshooting electrical and control systems, aiding in their design and modification. Key duties include supervising electrical projects, ensuring safety compliance, updating electrical documentation, standardizing control systems, and developing training for maintenance staff.
The Customer Experience Manager at Q2 is responsible for managing client relationships, coordinating contract activities, ensuring project delivery, and collaborating with various internal teams. This role involves negotiating terms, analyzing client needs, and supporting the customer success team to enhance client satisfaction and profitability.
The Customer Service Representative will assist annuity customers by processing inquiries, providing product information, resolving issues, and documenting communications. This role involves building relationships and ensuring customer satisfaction while adhering to compliance and service standards.
Top Companies in Des Moines, IA Hiring Customer Success Roles
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