Top Customer Success Jobs in Dallas, TX
The Financial Advisor, New Business role at Allworth Financial involves engaging with qualified prospects, understanding their financial needs, and providing tailored solutions. The advisor works closely with the sales team and local financial advisors to ensure optimal client service and supports the overall sales cycle to close new business without cold calling.
The Customer Success Specialist monitors robot performance post-deployment, provides second-level support to engineers, and ensures customer satisfaction through proactive initiatives. Responsibilities include executing software updates, troubleshooting issues, training customers, and managing interdepartmental projects.
The Support Specialist serves as a client-facing support representative, handling initial evaluation and resolution of customer service requests. They monitor the remote service board using a PSA tool, work towards quick issue resolution, and collaborate with the Operations group for ticket prioritization and escalations, ensuring responsive support even during after-hours on-call rotations.
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The Customer Support Specialist will provide service to customers by helping to determine and obtain heavy-duty parts as requested. Responsibilities include answering questions about products and services, maintaining confidentiality of pricing, and utilizing non-servicing time to stay informed on company initiatives.
The Customer Solutions Associate works directly with customers to understand their needs and implement individualized solutions for account resolution, while ensuring compliance with relevant laws. This role involves updating customer information, handling payment plans, and providing support during new hire onboarding.
The Collections Portfolio Specialist will manage a portfolio of installment loan accounts, conducting outbound and inbound collection calls, maintaining delinquency, and mitigating losses. They will be responsible for following up on accounts, resolving complex loan servicing issues, and ensuring compliance with state and federal regulations.
PMG is seeking individuals interested in future Client Strategy roles. This digital company values data-driven marketing and fosters a culture of collaboration and innovation. Candidates are encouraged to share their resumes for potential opportunities within the Client Strategy team, focusing on delivering value to clients through unique marketing strategies.
The Payment Specialist will process customer tax and garnishment payments and work within Workday to meet payment needs. Responsibilities include daily payment processing, managing discrepancies, filing returns, and maintaining customer communication while ensuring high-quality service in a fast-paced environment.
The Customer Success Manager at Resi Media focuses on building customer relationships to ensure platform adoption, retention, and upselling. Responsibilities include managing account success, increasing business opportunities, and driving customer satisfaction through effective communication and support.
The Accounting Support Specialist is responsible for preparing and processing payroll, ensuring compliance with legislative regulations, conducting audits, managing reconciliations of financial data, and supporting external audits. The role requires close collaboration with the accounting department, focusing on payroll-related journal entries and thorough communication with various functional teams.
Top Companies in Dallas, TX Hiring Customer Success Roles
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