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As a Technical Support Engineer at Plaid, you will manage customer inquiries via Zendesk, troubleshoot integration issues, collaborate with engineering teams on resolutions, and work on process improvement projects. You will play a crucial role in ensuring customer satisfaction and operational efficiency.
The Engagement Manager will develop and maintain client relationships, lead and optimize project delivery, manage day-to-day client interactions, and provide leadership and support for the team. They will also participate in recruitment activities and offer CX thought leadership.
The role involves leading the organization of hackathons and grants in the frontier tech space, focusing on community engagement and fostering partnerships with organizations in the sector. The specialist will also develop workshops and be active in offline conferences related to space tech and quantum computing.
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Seeking a Salesforce Technical Consultant with 6+ years of experience in consulting and project management. Responsibilities include driving client conversations, translating business requirements, and leading enterprise-level client engagements. Ideal background includes Salesforce.com consulting experience, process optimization, and organizational change management skills.
The SAP Basis Administrator is responsible for designing, implementing, and maintaining SAP landscapes, focusing on performance, security, and scalability. Key tasks include overseeing SAP administration, optimizing system configurations, managing user access and security audits, and collaborating with teams to develop SAP solutions. The role requires solid leadership skills and effective communication with stakeholders.
The IT FP&A Lead provides financial insights and analysis to support strategic decision-making within the Finance department. Responsibilities include budgeting, forecasting, performance analysis, and optimizing financial performance. The role requires collaboration with stakeholders, leading FP&A initiatives, developing technology roadmaps, and mentoring a team.
As an IT Support Specialist, you will provide end-user IT support, respond to service requests, document resolutions, maintain IT asset inventory, and ensure compliance with security policies while fostering positive staff relationships.
The Senior Acumatica Implementation Consultant will implement Acumatica for clients by setting up systems, training users, assisting with data conversions, developing reports, and providing technical support. They will manage multiple engagements simultaneously, ensuring quality and deadlines are met.
The Grants Administrator manages the grants portfolio, coordinating pre- and post-award processes. Responsibilities include proposal development, budget preparation, and ensuring compliance with regulations. The role requires independent judgement, strong communication, and project management skills to oversee multiple grants and engage with stakeholders effectively.
The Telephony Systems Administrator will manage and optimize the Five9 telephony system, ensuring efficient operations in lead generation. Responsibilities include performance monitoring, compliance management, and operational coordination with teams in the US and Philippines, alongside documentation and analysis of telephony changes.
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