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The Telco Business Process Consultant focuses on implementing ServiceNow solutions for customers, providing technical guidance, managing project delivery, and ensuring high-quality outcomes. This role involves collaborating with customers, mentoring developers, and supporting pre-sales activities to drive business success.

As a ServiceNow Business Process Consultant, you will design and implement business solutions for clients in the Financial Services sector, focusing on Dispute Management. You will gather requirements, improve processes, and ensure effective collaboration among stakeholders while providing expert advice on optimizing operations with ServiceNow.

As a Principal Business Process Consultant, you will design and implement business solutions on the ServiceNow platform, engage with stakeholders, gather requirements, analyze processes for improvement, and provide strategic advice tailored to the Insurance industry. You'll lead implementations that transform client operations while ensuring effective change management.

The Senior Technical Consultant is responsible for configuring the ServiceNow platform and designing Customer Workflows solutions to meet customer outcomes. Duties include participating in workshops, overseeing code testing, and advising clients on leveraging ServiceNow for business improvement, while maintaining industry certifications.

The Senior Technical Consultant configures the ServiceNow Platform in Customer Workflows, assessing processes, delivering solutions, supervising development, advising clients on best practices, and maintaining relevant certifications to enhance customer outcomes.

The Customer Outcomes Senior Technical Consultant configures the ServiceNow Platform based on best practices to achieve customer outcomes, participates in customer workshops, designs solutions with long-term technical architecture, provides oversight and unit testing for code, and advises on improving business processes using ServiceNow capabilities.

As a Principal Technology Consultant within the Customer Outcomes team, you will provide expert guidance and configuration support for ServiceNow's Strategic Portfolio Management products. Your role involves driving customer satisfaction, leading design workshops, managing project delivery, and advising on best practices to improve IT processes, aiming for successful business outcomes.