Top Customer Success Jobs
As a Digital Customer Success Manager at LogRocket, you will manage and support a high volume of customers, helping them optimize their use of the platform. Responsibilities include onboarding, retention, renewals, and upsells while collaborating across teams to ensure customer satisfaction and product value. This role requires strong communication skills and adaptability in a fast-paced start-up environment.
The Implementation Specialist - Vice President is responsible for managing platform integrations for new and existing enterprise clients, driving successful end-to-end integrations, collaborating with various teams, and ensuring a positive platform experience for clients through program management and detailed project planning.
The Compliance Specialist will help departments meet compliance goals related to medical device software, consulting and educating teams on regulatory requirements. Key responsibilities include preparing regulatory submissions, supporting the maintenance of a medical device quality management system, and leading internal audits. The role involves collaboration with cross-functional teams and staying updated on relevant regulations and standards impacting products and processes.
Featured Jobs
The Senior Customer Success Manager will lead customer outcomes for key accounts, build consultative relationships, optimize product adoption, uncover upsell opportunities, and facilitate sales and renewal processes. This role involves leveraging industry knowledge to drive customer retention and participating in team mentorship and thought leadership.
As a Learning and Development Specialist, you will support the development of employees by creating and facilitating impactful learning experiences. Your responsibilities include developing learning content, consulting with leaders to assess learning needs, implementing delivery methods, and monitoring program success. You will engage with subject matter experts to build resources that enhance employee skills and drive results for the business.
As a Compliance Risk Specialist, you will support the compliance and privacy team by conducting risk assessments, managing compliance audits, providing training, and advising on compliance issues. You will also manage communication platforms to streamline compliance operations and perform risk-based analyses of projects and vendors.
The Software Support Specialist will provide ongoing technical support to customers using the FRONTSTEPS platform, assist new customers with onboarding, resolve technical issues via phone, email, and chat, and document customer interactions. Responsibilities include escalating urgent issues, training team members, analyzing problems, and maintaining knowledge of industry trends.
The Senior Client Success Manager will develop strong client relationships, drive product adoption, track account metrics, analyze performance data, negotiate contracts, and minimize churn. They will also collaborate with internal teams to advocate for client needs and build effective business strategies for long-term client retention and growth.
The Customer Success Operations Manager will optimize customer success processes, analyze data, and implement operational strategies to enhance customer experience and retention. Responsibilities include developing workflows, analyzing metrics, creating reports, and supporting customer onboarding and engagement.
The Customer Experience Coordinator at PatientPoint in Tampa, FL, is responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction. They serve as the primary contact between the company and local practices within Health Systems and Large Physician Groups.
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