Top Customer Success Jobs
The Product Director of Customer Success will develop and implement customer success strategies, oversee onboarding and adoption processes, manage key success metrics, and lead cross-functional teams to enhance customer relationships and ensure product retention.
As an Associate in the Custody Client Facing Operations team, you will deliver client service excellence, maintain strong client relationships, handle client queries, and improve operational processes. You will collaborate across teams to support custodial services for global asset managers and funds.
As an Interview Scheduler, you will manage complex interview requests, arrange candidate travel, send confirmations, ensure data integrity, and compile reports to track trends. Strong communication and organization skills are essential for interacting with candidates and hiring managers across different locations.
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As a Customer Services Specialist, you will serve as the first point of contact for customers, offering exceptional service and knowledge about products and services. Your role involves addressing customer queries via phone, email, and messages, adapting your communication style, and handling challenging conversations, including complaints. Your aim is to help customers achieve their financial goals by guiding them appropriately.
The Software Development Apprentice will work in a hands-on environment to develop and enhance software applications within an Agile team while pursuing a BSc in Software Development. Responsibilities include coding, testing applications, and participating in team projects, contributing to business objectives.
The Senior Customer Success Associate will enhance customer experiences and support product success through collaboration and data analysis. Responsibilities include executing product adoption, resolving customer issues, and preparing reports on customer success metrics. The role involves working closely with cross-functional teams to drive client adoption of new products and ensuring a seamless customer experience.
As a Senior Client Associate at J.P. Morgan Advisors, you will support Financial Advisors and clients by onboarding and maintaining accounts, providing investment recommendations, executing trades, and performing administrative duties. You will communicate directly with clients, help with money transfers, and collaborate with various departments to ensure exceptional client service.
As a Fraud Specialist III, you will provide best-in-class customer service through phone and chat, identify and investigate fraud-related issues, contribute to fraud prevention and detection, and handle everyday banking issues for customers.
Client Service Associate responsible for maintaining client relationships, managing client requests, adhering to regulations, and identifying business opportunities. Requires FINRA licenses and proficiency in Microsoft Office Suite.
Lending - Client Advisor Support Analyst role at J.P. Morgan Private Bank, responsible for designing and implementing tailored credit solutions, overseeing deal execution processes, preparing presentations and marketing materials, and providing data-driven insights. No direct client interaction involved. Requires strong communication skills and attention to detail in a dynamic environment.
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