Top Customer Success Jobs
The Life Insurance Specialist at J.P. Morgan Private Bank will support advisors in utilizing life insurance solutions to meet client needs. Responsibilities include managing advisor campaigns, building relationships, educating on insurance products, and collaborating on incorporation of annuities. They will also coordinate webinars and maintain partnerships to deliver comprehensive advice.
As a Customer Service Analyst at JP Morgan, you will support clients with exceptional service via email and phone. Your role will involve handling customer queries, escalating unresolved issues, and providing training to users. You'll identify areas for improvement in the service desk and maintain contact with customers throughout their ticket life cycle.
As a Credit Card Collections Specialist II, you will engage with customers through inbound and outbound calls, focusing on resolving financial issues and recovering charged-off accounts. The role requires strong communication and negotiation skills while adhering to regulatory practices in a fast-paced call center environment.
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As an Internal Client Advisor Retirement Plan Specialist, you will support advisors and Chase middle market banking clients with retirement solutions. Responsibilities include educating advisors, providing market insights, implementing sales processes, and managing client pipeline to enhance retirement outcomes.
As a Collection Specialist I at Chase, you will engage with customers through inbound and outbound calls to resolve overdrawn or past due accounts. Your role includes building rapport, demonstrating excellent communication and negotiation skills, managing multiple technologies, and ensuring compliance with regulatory practices while working in a fast-paced call center environment.
As a Fraud Specialist at Chase, you will engage with customers in a call center, providing support and solutions to minimize credit losses. You will communicate effectively, navigate various technologies, and work within regulatory guidelines, all while fostering a supportive environment for customers.
The Presentations Specialist creates and formats documents like pitch-books and proposals primarily using Microsoft Office and design software. Responsibilities include executing daily workflows, leading portions of projects, enhancing client satisfaction, and assisting in staff training, while adhering to confidentiality guidelines.
As an Associate in Client Reporting, you will generate various reports, perform data checks, respond to client queries, collaborate with stakeholders, and drive process improvements. You will focus on ensuring timely and accurate reporting for institutional clients, alongside developing domain expertise and assisting in strategic initiatives.
The Know Your Customer Senior Associate will support client-facing teams in ensuring compliance of KYC records. Responsibilities include conducting due diligence, verifying client data, and communicating issues to management. The Associate will work on various migration and remediation projects while maintaining confidentiality and quality standards in client service.
As a Fund Servicing Specialist IV, you will process and validate trades, resolve inquiries, and manage escalations. You will work closely with various internal teams and ensure timely resolution of issues while actively participating in team projects. Strong understanding of financial products and risk management is essential.
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