Top Customer Success Jobs
As a Fraud Customer Protection Specialist at Chase Fraud Operations, you will be responsible for preventing scams and fraud by developing customer education programs and conducting fraud investigations. The role focuses on protecting customers and the firm from fraudulent activities.
The Client Advisor at J.P. Morgan will lead client acquisition and retention by offering guidance on investments, banking, trust services, and financial planning, ensuring clients receive a comprehensive wealth management experience tailored to their needs.
The Specialist II in the Documentation and Funding team at JPMorganChase manages loan documentation for auto financing. Responsibilities include reviewing contract packages for accuracy, communicating with dealers, verifying loan documents, and resolving discrepancies to ensure timely funding.
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The Client Data Specialist II plays a crucial role in managing and retaining customer relationships by implementing KYC standards and procedures, handling client documentation, collecting and verifying data, and ensuring compliance with firm-wide quality standards. The role involves engaging with the Middle office and interpreting alerts for effective case completion.
As an EMC Specialist, you'll monitor and review external emails to ensure compliance and security, improve performance, document processes, advocate for enhancements, identify sensitive information, and manage metric reporting while adhering to global email procedures.
As a Remittance Processor, you will handle daily document transactions, ensuring accuracy in data entry and operating imaging equipment. The role involves preparing batches, verifying checks, and maintaining production standards while working in a team environment.
The International Client Service Analyst assists clients with global banking needs, specifically focusing on Treasury products and services. Responsibilities include client interaction, maintaining case management, fulfilling transaction requests, resolving inquiries through email and phone, and ensuring adherence to banking guidelines while enhancing client satisfaction and service delivery.
As a Bilingual Technical Support Specialist, you will provide telephone, chat, and email support to JPM Access users, resolve issues, ensure satisfaction, and escalate unresolved problems. You'll work in a fast-paced environment and collaborate with various teams while demonstrating strong communication and problem-solving skills.
The Client Service Senior Associate acts as a trusted advisor for Commercial Bank clients, managing relationships and resolving complex issues with treasury and cash management products. Responsibilities include leading client interactions, conducting annual reviews, collaborating with internal teams to customize solutions, and utilizing technologies for client support.
The Payment Lifecycle Specialist will support operational tasks including processing transactions, reconciliation, and resolving client issues. The role requires maintaining relationships with internal teams, preparing management reports, and adapting to regulatory changes.
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