Top Customer Success Jobs
As an SBL Analyst within Wealth Management Operations at J.P. Morgan, responsible for reviewing and decisioning client applications for credit products secured by marketable securities.
As an Investment Specialist at J.P. Morgan, you will support clients in their investment objectives, prepare product recommendations, assist in developing investment policy statements, and strengthen client relationships while adhering to compliance policies.
The Vice President of Client Onboarding will manage the onboarding experience for JP Morgan Chase clients, leading project teams to implement treasury products and services. Responsibilities include client interaction, managing expectations, documentation, and ensuring client satisfaction. Strong relationship management and risk awareness are key.
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The Branch Operations Support and Fund Transfer Specialist assists Financial Advisors with onboarding clients and monitoring money transfers. Responsibilities include managing inquiries, issue resolution, project participation, and interacting with advisors and product partners while ensuring compliance with regulations.
As a Senior Accessibility Specialist, you will perform daily accessibility tests, provide documentation, training, and collaborate on solutions to accessibility issues across various digital platforms, ensuring compliance with standards like WCAG and ADA.
The Client Service Associate role involves managing client relationships within the Commercial Bank, resolving issues regarding treasury and cash management products, and collaborating with internal teams. Responsibilities include leading client portfolios, conducting relationship reviews, providing service improvements, and utilizing digital tools to enhance client satisfaction.
As an Associate within the Quality Control team, responsible for credit documentation quality review, facilitating meetings, providing guidance, and ensuring quality performance. Collaborates with stakeholders to monitor and implement quality in line with firm policies. Requires 3 years of experience in financial institutions with expertise in documentation and audit. Proficiency in French or Italian is required, in addition to English.
As a Technology Support Lead, you will manage technology operations, maintain system performance, provide technical support, analyze client needs, and ensure operational stability in Payments Technology. You'll communicate with clients and deliver root cause analysis to enhance user experience and drive business impact.
As a Client Service Manager - Vice President at JPMorgan Payments, you will oversee a team of Client Service Account Managers, manage client relationships, drive performance, and implement strategic initiatives to enhance client satisfaction. Your role includes resolving client issues, improving processes, and collaborating with cross-functional teams. Traveling may be required.
As a Senior Specialist at AskJPMC, you will enhance the employee experience through expert handling of payroll, benefits, and inquiries, ensuring adherence to company policies. Your role involves resolving employee concerns, maintaining data integrity, and delivering quality service across various interactions.
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