Top Customer Success Jobs
Responsible for leading a team of Client Service Associates to deliver high-quality service to Private Banking clients and internal teams. Manage daily operations, resolve escalated client issues, and contribute to strategic development of the Client Service operating model. Evaluate staff performance and provide feedback. Required licenses include FINRA Series 7, 24, and 63. Strong leadership and strategic thinking skills are essential. 5+ years of experience and college degree preferred.
Join our team as a Senior Accessibility Specialist - Testing responsible for ensuring digital products are accessible to all users, including those with disabilities. Conduct comprehensive accessibility testing, provide recommendations for remediation, and collaborate with cross-functional teams to address accessibility concerns.
The Digital Client Service Product Delivery Associate at J.P. Morgan's Corporate & Investment Bank will be responsible for understanding customer needs and delivering products to enhance client service. This role involves collaboration with business, design, and technology partners across a diverse tech stack to drive innovation and elevate service standards. The associate will lead a team in coordinating and building platform enablers to realize the company's vision for the future.
Featured Jobs
Client Service Associate at J.P. Morgan Private Bank responsible for maintaining client relationships, executing transactions, and identifying business opportunities. The role requires exceptional client service, adherence to firm's policies, and collaboration with internal teams.
As a Quality Coach at Nutmeg, you will be responsible for developing front-line Client Service Associates, reviewing interactions from clients, and ensuring the best outcomes. You will contribute to coaching frameworks, process improvements, and projects for continuous growth. Required qualifications include experience with investments, ISA's, pensions, and working with Salesforce, along with strong communication and analytical skills.
As a Senior Client Associate at J.P. Morgan Advisors, you will provide essential business support to Financial Advisors and clients, manage client onboarding, maintain accounts, and deliver personalized service. Responsibilities include direct client interaction, investment recommendations, and performing various administrative tasks while ensuring compliance with regulations.
Client Advisor role in Germany for high net worth individuals, focusing on new client acquisition, wealth management, and financial planning. Must have strong organizational skills, communication abilities, and expertise in investments and banking.
Lead ePayment Customer Relationship Management (CRM) role at J.P. Morgan Mobility Payments Solutions in Luxembourg, responsible for managing customer satisfaction, developing business relationships, and coordinating responses to customer expectations. Drive projects related to CRM and contribute to sales initiatives. Require 10 years of sales experience, team management skills, and knowledge in E-commerce payments or CRM systems.
As a KYC Specialist, you will ensure compliance with KYC records and client due diligence processes. Your role includes verifying client data, gathering documentation, and managing discrepancies while providing high standards of customer service and engaging with multiple stakeholders.
As a Client Service Analyst, you'll manage client queries, ensuring satisfaction through effective relationship management and operational controls for a designated client portfolio. You'll collaborate with various teams to resolve issues, identify risks, and maintain productivity while upholding the company's service standards.
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