Top Customer Success Jobs
As a Client Service Senior Associate, you'll manage relationships with Commercial Bank clients, resolve client requests, and provide solutions related to treasury and cash management products. You'll work closely with clients to enhance satisfaction and drive efficiency while gathering insights to improve service offerings.
As a Collections Specialist II at Chase, you will be responsible for taking inbound and outbound calls to collect on overdrawn or past due accounts. Fluency in Spanish and English is required, along with customer interaction experience and computer skills. This role involves working in a metrics-driven environment to build rapport with customers and find solutions to help them.
As a Senior Accessibility Specialist in the Digital Accessibility Team at JPMorgan Chase, you will lead the drive towards innovative and accessible digital experiences for all customers. Responsibilities include identifying accessibility barriers, recommending solutions, verifying mobile applications and websites, documenting findings, collaborating with cross-functional teams, and advocating for inclusive design. Required qualifications include 3+ years of experience in driving accessibility in digital programs, knowledge of various technologies, and hands-on experience with Assistive Technology.
Featured Jobs
Client Advisor Support Analyst responsible for preparing presentations, working on investment proposals, coordinating with global teams, managing client onboarding activities, updating client information, and analyzing data to identify opportunities for process improvement. Requires 2+ years of experience, stakeholder engagement, Tableau and PowerPoint skills, AI/ML/BI tools experience, and client management understanding.
The Vice President, Client Partner at Chase Media Solutions will lead strategic partnerships with brands in casual dining, grocery, QSR, and convenience sectors to drive revenue through innovative marketing campaigns. This role involves collaborating with teams for campaign execution, building a sales pipeline, and representing the brand at events.
Responsible for managing transaction management for clients, resolving exceptions and inquiries, conducting root cause analysis, and driving process improvement and automation. Requires a Bachelor's degree, 3-5 years of experience in Banking, and strong analytical and communication skills.
As a Client Relationship Manager, you will manage relationships with clients, ensuring top class service and customer satisfaction. Responsibilities include post-sales account management, establishing strong client connections, managing revenue targets, and working with internal teams to tailor solutions for clients' needs. The role entails building networks and identifying growth opportunities for existing accounts.
Passionate Private Client Relationship Manager responsible for building and maintaining high-net-worth client relationships across banking, lending, and investments. Develops new client relationships, networks to generate leads, and ensures proposed solutions meet client needs. Requires a minimum of five years of financial services or service sales experience, with a focus on delivering exceptional client experiences and driving sales growth through relationship deepening. Must have Series 7 and 66 licenses or obtain within 120 days of start date.
Customer Service Analyst role at J.P. Morgan Workplace Solutions, providing exceptional customer service in German language via email and phone. Responsibilities include resolving client queries, escalating issues, and contributing to continuous improvement. Preferred qualifications include a degree in Economics or Finance and experience in Customer Service or Financial Services industry.
The Client Relationship Manager is responsible for maintaining strong relationships with multinational companies and startups. This includes managing post-sales relationships, ensuring customer satisfaction, and identifying growth opportunities within existing accounts. The role requires strong communication skills, proactive engagement with clients, and a focus on value creation through technical solutions.
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