Top Customer Success Jobs in Buffalo, NY
The CX Operations Manager will optimize and enhance customer experience through process improvements and technology implementation. The role involves evaluating tools, streamlining workflows, managing customer experience metrics, and collaborating across departments to ensure seamless customer journeys and satisfaction.
The Head of Strategic Relationship Management will lead a team focused on managing Mercury’s high-value accounts, develop scalable processes using CRM systems like Salesforce, enhance customer retention, identify growth opportunities, and build strong executive-level relationships. The role requires strategic thinking, leadership in high-growth environments, and a customer-focused approach.
The Customer Success Manager at SentinelOne will manage the customer lifecycle, ensuring satisfaction and engagement by addressing customer inquiries, utilizing automation tools, and identifying growth opportunities. The role emphasizes relationship building and advocating for customer needs across departments, while also focusing on customer retention and upselling.
As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.
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The Technical Support Engineer is responsible for assisting customers in deploying, configuring, and troubleshooting BeyondTrust products. Duties include resolving support incidents, documenting interactions, collaborating with team members, and participating in an on-call rotation.
As a Client Partner at 10Pearls, you will drive business growth by managing client relationships, understanding their needs, and negotiating contracts. You'll work to build strong connections in the financial services and healthcare sectors while collaborating with executive teams to pursue new business opportunities and enhance customer success initiatives.
The Customer Success Manager at Glia will establish and maintain consultative relationships with key clients, providing strategic direction, creating performance reports, and collaborating across teams to enhance customer experience with the platform. Responsibilities include implementing solutions and conducting training initiatives based on client needs.
As a Customer Success Specialist, you will manage client portfolios, provide personalized service, onboard customers, and drive product adoption. You will collaborate with various departments to enhance customer satisfaction and retention, address high-level inquiries, and collect product feedback to improve the client experience.
DMi is seeking proactive individuals who are passionate about joining a dynamic team environment. Candidates are encouraged to submit their resumes even if a specific position is not available, reflecting the company's commitment to growth and inclusion. The workplace values camaraderie, professional development, and employee well-being, offering various benefits to create a supportive and engaging work atmosphere.
As a Bilingual Registered Dietitian at Vida, you'll provide personalized health coaching and programs to clients, focusing on managing chronic conditions and achieving lifestyle goals through a virtual platform. Collaborating with a network of healthcare professionals, you'll utilize advanced technology to deliver effective nutritional advice and support.
Top Companies in Buffalo, NY Hiring Customer Success Roles
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