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Top Customer Success Jobs in Boston, MA

1,143+ Job Results
5 Days Ago
Boston, MA
Remote
190 Employees
Junior
190 Employees
Junior
Software
The Account Manager will build and maintain strong client relationships to enhance client retention and revenue growth. Responsibilities include educating clients about Subsplash features, developing tailored solutions, and ensuring clients maximize the use of Subsplash's services. The role emphasizes collaboration, communication, and a strong understanding of the tech industry.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+35 More
5 Days Ago
Boston, MA
254 Employees
Mid level
254 Employees
Mid level
Marketing Tech • Analytics
As a Customer Success Manager at Appinio, you will manage a portfolio of clients by building relationships, supporting them in utilizing market research insights to achieve their goals, conducting workshops, monitoring customer activity, managing renewals, identifying growth opportunities, and advocating for customer feedback internally.
5 Days Ago
Boston, MA
Remote
638 Employees
Entry level
638 Employees
Entry level
Transportation
The Client Support Specialist acts as the main contact for clients, ensuring effective communication between various divisions, analyzing program health, and advocating for client satisfaction. Responsibilities include reporting, analytics, and maintaining client relationships to enhance operational practices.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
5 Days Ago
Boston, MA
Remote
138 Employees
65K-75K Annually
Junior
138 Employees
65K-75K Annually
Junior
Software • Automation
The Implementation Specialist - Trainer is responsible for providing training to clients on software products, creating training materials, maintaining updates, analyzing training effectiveness, and assisting with project enhancements. This role involves conducting webinars, creating feedback documentation, and collaborating with managers to improve training programs.
5 Days Ago
Boston, MA
Remote
93 Employees
65K-75K Annually
Junior
93 Employees
65K-75K Annually
Junior
Pharmaceutical
The Implementation Specialist - Trainer will conduct live online training sessions and create training materials for clients using Bluesight's software solutions. This role involves maintaining training content, analyzing training effectiveness, collaborating with project managers, and providing feedback to enhance products.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+13 More
5 Days Ago
Boston, MA
Remote
2,045 Employees
Entry level
2,045 Employees
Entry level
Edtech • Kids + Family • Software
The Customer Engagement Specialist at Paper will be responsible for providing support to students, teachers, and administrators, facilitating 1:1 online tutoring sessions, analyzing customer data to improve engagement, and enhancing the learning experience by addressing student challenges.
Top Benefits:
401-K
401-K Matching
Company Outings
+33 More
6 Days Ago
Boston, MA
Remote
370 Employees
Entry level
370 Employees
Entry level
Gaming
Crystal Dynamics invites applications for future game development roles, seeking individuals with diverse perspectives and innovative ideas. Applicants can apply even without a specific job opening. The company is dedicated to creating iconic franchises and values contributions from both veterans and newcomers to the industry.
6 Days Ago
Boston, MA
Remote
124 Employees
Junior
124 Employees
Junior
Fintech • Financial Services
The RVP, Customer Success at Candex will manage client launches and enhance customer relationships to boost satisfaction and retention. Responsibilities include strategic positioning, technical support, data analytics, and identifying growth opportunities. Collaboration with sales and product development is key to optimize customer experience and facilitate product adoption.
6 Days Ago
Boston, MA
Remote
246,171 Employees
Mid level
246,171 Employees
Mid level
Information Technology
As a Customer Success Manager, you will build and nurture long-term relationships with strategic accounts, ensuring they derive maximum value from Secureworks’ software. Your role involves educating customers, monitoring their progress, and collaborating with teams to enhance customer satisfaction and drive business growth.
6 Days Ago
Boston, MA
Remote
403 Employees
Senior level
403 Employees
Senior level
AdTech
The Senior Specialist in Client Partnerships for Education will lead client interactions, driving revenue and growth strategies within the Education sector. Responsibilities include mapping the Education landscape, establishing relationships with marketing leaders, and providing consultation on campaign strategies to enhance client marketing efforts.
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