Top Customer Success Jobs in Boston, MA

The Underwriting Risk Review Specialist oversees post-bind underwriting reviews for workers compensation policies, ensuring compliance and accuracy. Responsibilities include conducting reviews, identifying discrepancies, maintaining data integrity, and collaborating with various teams to enhance workflows and streamline processes. The role also involves staying updated on regulatory changes and proposing innovative solutions for continuous improvement.

The Customer Success Manager at Verve will manage customer relationships, ensuring adoption of wearable solutions, conducting trainings, and providing support for successful outcomes. This role involves working closely with customers to understand their needs, improve user experience, and drive product engagement and success.

The Manufacturing Specialist will support production process improvements and enhance manufacturing efficiency by collaborating with engineering teams to identify and implement performance improvements, troubleshoot equipment issues, and document manufacturing procedures. The role involves designing electromechanical equipment and contributing to continuous improvement projects in a fast-paced environment.

As a Customer Experience Representative at BRUNT, you will engage with customers via phone, chat, and email to resolve issues and build lasting relationships. Responsibilities include responding to customer inquiries, maintaining high satisfaction ratings, and improving support processes based on customer feedback.

The Welcome Team Specialist is responsible for the onboarding process of new team members including pre-employment communication, scheduling, and screenings. They ensure timely onboarding task completion, maintain records, conduct check-ins, manage background checks, and participate in team projects while promoting effective communication within the organization.

The Client Relationship Executive is responsible for managing relationships and financials of a portfolio of group benefit clients, focusing on growth and client collaboration. This role involves educating clients, proposing innovative solutions, collaborating with internal teams, and meeting growth targets.

The Gilt Selection Specialist is responsible for selecting quality replacement gilts, managing their loading and vaccination, and ensuring compliance with biosecurity and environmental standards. This role involves close communication with contract growers, proper animal handling, and maintaining equipment, as well as evaluating animal health and quality.