Top Customer Success Jobs in Boston, MA
The Client Support Representative is responsible for promoting clients’ brands, products, and services directly to customers. Duties include explaining product features, reporting customer feedback, analyzing client acquisition metrics, maintaining compliance standards, organizing sales contracts, and participating in training meetings to enhance sales and leadership skills.
The Employee Experience & Social Impact Specialist at Mimecast is responsible for operationalizing global programs that enhance employee engagement and connect them with community initiatives. The role involves collaboration with leadership, planning events, creating internal communications content, and tracking impact data related to Corporate Social Responsibility and employee involvement.
As a Client Success Consultant, you will build strong relationships with clients, help them utilize ISS' products and services, manage client inquiries, ensure operational excellence, and act as a trusted advisor on corporate governance and proxy voting solutions.
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The Markets Specialist role involves analyzing financial and nonfinancial risks within the LISCC framework and collaborating with FRS colleagues to inform supervisory activities. Key tasks include identifying emerging risks, synthesizing complex information, and guiding intelligence efforts, while contributing to various MAP Team initiatives. Strong analytical and communication skills are essential for effective risk assessment and policy support.
The HRIS Senior Analyst is responsible for managing and optimizing Workday functionalities including reporting, analytics, and configuration. Key tasks involve troubleshooting issues, creating reports and dashboards, executing test scenarios, and collaborating with stakeholders to meet business requirements.
As an ABA Supervisor, you will complete assessments and treatment plans, provide clinical support, monitor client programming, analyze data for progress reporting, and participate in clinical meetings. You will work collaboratively with a multi-disciplinary team to address the needs of clients, particularly children diagnosed with Autism.
The role involves raising capital in the Midwest region by developing relationships with financial advisors in various channels, managing territory efficiently, leading business meetings, understanding investment strategies, and ensuring team collaboration.
The Senior Sustainability Specialist will focus on high-performance building energy modeling and sustainability analysis for various projects. Responsibilities include whole building energy modeling, net zero energy/carbons road mapping, green building certification support, and consulting on energy efficiency strategies.
The Implementation Manager will drive the integration of HeartFlow's AI-enabled technology into customer accounts, manage projects for new products, provide training to end-users and commercial teams, document customer feedback, and respond to technical issues while working closely with internal stakeholders to enhance customer support and commercial growth.
The RMA Specialist is responsible for managing the Return Merchandise Authorization process including receiving and processing RMA units, documenting procedures in the ERP system, troubleshooting issues with engineering and ensuring quality compliance. This role involves working collaboratively across manufacturing and supply chain functions to enhance product quality and customer experience.
Top Companies in Boston, MA Hiring Customer Success Roles
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