Top Customer Success Jobs in Austin, TX
As Head of Customer Support, you will lead a team to deliver world-class customer support, manage operations, drive process improvements, handle escalations, and collaborate cross-functionally to enhance the customer experience.
The Enablement Business Partner collaborates with the Customer Growth leadership to develop and implement enablement programs for account managers, enhancing their skills and driving sales performance. Responsibilities include designing training initiatives, assessing skills, building relationships, managing programs, and analyzing metrics to improve effectiveness of enablement strategies.
As a Software Support Specialist II at CompuGroup Medical, you will document customer cases, troubleshoot software issues, consult with customers via phone, chat, and email, and create knowledge base articles. You will need to handle customer interactions with professionalism and manage expectations in high-pressure situations.
Featured Jobs
The Customer Success Manager at Q2 will build and maintain relationships with clients, participate in client implementations, analyze customer needs, ensure issue resolution, manage contract renewals, identify cross-sell opportunities, and provide training and support.
The Brand Experience Specialist is responsible for executing brand strategies and delivering exceptional brand experiences for their assigned region or site. They collaborate with the global Brand Experience team and local leaders to tailor brand activations and communications, mentor team members, and manage customer visit logistics.
The Customer Success Manager will lead value realization for strategic customers by engaging stakeholders, troubleshooting technical issues, driving adoption of the Omilia Cloud Platform, and providing consulting expertise. Responsibilities include onboarding customers, developing value plans, conducting health checks, and strengthening relationships with key stakeholders.
The Infusion Billing Specialist manages the printing and mailing of infusion claims, resolves claim issues, and engages with patients regarding their insurance claims. This role requires strong attention to detail, analytical skills, and a proactive approach to workflow. The specialist will also need to quickly learn new software and tools to efficiently handle patient communications and claims processing.
The Treasury Management Implementation & Support Specialist engages with business clients for product implementation and support, ensuring a seamless experience. Responsibilities include managing client relationships, coordinating product setups, training users on systems, and troubleshooting technical issues to enhance customer operations.
The Oakleaf Group invites interested candidates to connect for future job opportunities. The firm specializes in mortgage and financial services consulting, focusing on ongoing relationships with clients such as banks, non-bank mortgage firms, and government entities. They seek to align goals and provide tailored solutions through effective communication and research.
The EHR Site Specialist provides training and support for Epic users, identifies issues, and enhances user experience with the system. Responsibilities include diagnosing learning needs, delivering training, troubleshooting, and collaborating with IT for system improvements. They ensure that end users utilize the EHR effectively, aligning workflows with organizational goals.
The EHR Site Specialist provides training and support for Epic end users, identifying issues and knowledge gaps while proposing innovative learning solutions. The role includes troubleshooting, designing learning experiences, collaborating with IT, and ensuring the effective use of the EHR system to enhance clinical and business outcomes.
Top Companies in Austin, TX Hiring Customer Success Roles
See All
All Filters
No Results
No Results
