Top Customer Success Jobs in Austin, TX
PMG is seeking individuals interested in future Client Strategy roles. This digital company values data-driven marketing and fosters a culture of collaboration and innovation. Candidates are encouraged to share their resumes for potential opportunities within the Client Strategy team, focusing on delivering value to clients through unique marketing strategies.
The Solutions Engineer will implement and configure products, manage customer relationships, address technical issues, advocate for customer needs across teams, and provide training to ensure effective product utilization, specifically within K-12 education settings.
As a Technical Support Engineer, you will provide customer support through phone, email, and chat, investigate reported problems, document interactions, onboard customers, and test product features. You will act as the voice of the customer, ensuring their needs are met and informing product decisions.
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As a Customer Success Manager at Forethought, you will advocate for customer needs, manage customer health, oversee renewals, identify growth opportunities, enable product use, lead internal collaboration, and analyze user data for insights to enhance customer experiences.
Customer Success Manager responsible for delivering 1:1 engagements, facilitating webinars, and campaigns to ensure customer success and growth with Zendesk. Requires 3+ years of experience in Customer Success or Account Management, proficiency in data-driven tools, and a dynamic, agile mindset.
As an Enterprise Technical Support Specialist, you'll serve as a technical expert for enterprise customers, providing troubleshooting support, guiding them through issues, and collaborating with teams to enhance customer experience. You will document interactions in Salesforce and contribute to improving the knowledge base while educating customers on features and best practices.
As a Remote Cruise Booker, you will plan and customize travel itineraries, provide travel advice, manage bookings and customer relationships, and stay informed about travel trends in the tourism industry, all while enjoying the flexibility of working remotely.
The Senior Customer Success Manager drives client onboarding, oversees strategic product usage, identifies upselling opportunities, and manages client relationships to enhance customer retention and satisfaction. They collaborate with internal teams to ensure client success and gather feedback for product development and improvement.
The Senior Customer Success Manager at MongoDB will act as a strategic advisor, ensuring customer satisfaction and advocating for their needs. Responsibilities include guiding customers on best practices, optimizing technical environments, and collaborating with internal teams to address challenges and drive effective outcomes. Candidates should possess strong technical aptitude and extensive experience in customer-centric roles.
The Customer Support Technician will provide front-line support to installers and distribution partners, solving technical issues via multiple communication channels. Responsibilities include documenting cases, coordinating with engineering teams for escalations, maintaining the support knowledge base, and preparing reports to enhance product design.
Top Companies in Austin, TX Hiring Customer Success Roles
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