Top Customer Success Jobs in Austin, TX

As an AI & Innovation Solutions Specialist, you'll lead AI initiatives across the company, implementing innovative technology solutions, evaluating new tools, and training teams on technology adoption. You'll measure the ROI of tech investments, manage projects, and ensure responsible AI governance while staying updated on emerging tech trends.

The Cycling Specialist serves as the primary contact for riders, providing exceptional customer service and assistance, focusing on building relationships and meeting their needs. Responsibilities include delivering rider satisfaction, maintaining the store's visual presentation, restocking as necessary, and ensuring overall cleanliness. The role involves staying updated on product features and attending to light janitorial duties. A strong passion for cycling and effective communication skills are essential.

The OR Specialist will be responsible for surgical case coverage in the Operating Room during implantation of the implant as well as process improvement projects. Duties include data collection, SOP writing, product support, and collaboration with surgeons and staff.

The Retention and Recovery Specialist I interacts with clients to assist in the return of rental equipment and convert clients to private pay services. Responsibilities include managing phone calls, resolving issues, answering inquiries, maintaining detailed documentation, and meeting productivity goals.

Develop and implement community engagement initiatives for a Financial Wellness Employee Benefit Program by establishing and nurturing relationships with Plan Sponsors. Responsibilities include client onboarding, relationship management, client renewals, client communication, generating reports, managing client success tracking, vendor relationships, account escalations, and supporting team members in resolving client issues.

As a Technical Account Manager at dbt Labs, you will assist customers in maximizing the value from their dbt Cloud deployment. You will lead technical discussions, monitor customer account health, and increase customer satisfaction through strong relationships and effective communication of new products and features. Your role also includes contributing feedback for product improvements and participating in creating external content.

Seeking a Cloud Partner Success Manager to drive annual recurring revenue growth through account planning with dedicated partners, increase adoption of new services, retain partners, and create a best-in-class partner experience. Responsibilities include territory analysis, partner enablement, upsell/cross-sell initiatives, training partners, developing relationships with key decision-makers, and supporting partners on business and technology development.