Top Customer Success Jobs in Ann Arbor, MI
The Enterprise Support Specialist at SoundStack provides frontline technical support to VIP partners, ensuring their technical success and satisfaction. Responsibilities include customer onboarding, managing support tickets, proactive monitoring, client communication, and training customers on the platform. The ESS also works closely with internal teams to escalate issues and maintain documentation.
The Customer Experience Representative will engage with collectors via chat, email, and phone to assist with inquiries about auctions and card valuations. Responsibilities include handling complex account issues, documenting interactions, collaborating with teams to improve service quality, and gathering customer feedback to enhance user experience.
The Brooks Guru Field Representative will manage field support to increase market share and sell-through in retail. Responsibilities include collaborating on product launches, educating retail associates, representing Brooks at running events, and maintaining reports and budgets.
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
TYLin is seeking a Risk Management Specialist to support infrastructure projects, including Rail & Transit Transportation. Responsibilities include developing Risk Management Plans, facilitating risk workshops, maintaining project risk registers, and generating risk reports. Qualifications include a bachelor's degree in a STEM field, five years of experience in engineering and construction, and certifications such as PRMP or PMI-RMP.
Selling tickets and will-call at athletic events, providing customer service, processing sales, managing complimentary tickets, scanning tickets, assisting with online purchases, and seating guests. Must have prior customer service experience and math skills for cash handling.
The Merge Channel Market Client Executive is responsible for selling Merge branded products through global channel partnerships. This role includes building relationships with channel partners, executing go-to-market strategies, managing customer relationships, and ensuring client satisfaction. A successful candidate will have extensive experience in enterprise imaging solutions and a strategic approach to sales.
The Overseas Entitlements Specialist develops program documentation for government review, manages MoD Advisor data, and ensures compliance with policies for advisors traveling overseas. Responsibilities include updating advisor forms and providing support for research on regulations.
The Implementation Specialist is responsible for managing multiple implementation projects, maintaining client relationships, defining program requirements, overseeing project execution, configuring software features, providing user training, and assisting with ongoing maintenance and documentation.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
Top Companies in Ann Arbor, MI Hiring Customer Success Roles
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