Infrastructure Engineer

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

Our challenge

We are seeking a skilled Infrastructure Engineer with a strong proficiency in XML and a solid understanding of various data ingestion and transmission protocols. The ideal candidate will have experience with e-communications regulatory compliance, strong analytical skills, and the ability to document processes effectively.

Additional Information

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $110K - $120k/year & benefits (see below).

The Role

Responsibilities:

• Develop, maintain, and optimize XML-based infrastructure solutions to support data ingestion and transmission.

• Understand and implement various data ingestion and transmission protocols, including APIs, SMTP, SFTP, and others.

• Ensure compliance with e-communications regulatory requirements and archiving concepts, maintaining the integrity and security of data.

• Analyze system performance and troubleshoot issues, leveraging strong analytical skills to identify root causes and implement effective solutions.

• Utilize advanced Excel skills for data analysis, reporting, and visualization to support decision-making processes.

• Collaborate with cross-functional teams to gather requirements and design infrastructure solutions that meet business needs.

• Provide exposure and support for ServiceNow, assisting in incident management and service requests as needed.

• Participate in audit, risk, and controls reviews, contributing to the identification and mitigation of potential risks.

• Document processes, procedures, and system configurations to ensure clarity and compliance with internal and external standards.

Requirements:

You are:

• Proficient in XML and its applications in data transmission and ingestion.

• Strong understanding of data ingestion and transmission protocols, including APIs, SMTP, SFTP, etc.

• Familiarity with e-communications regulatory compliance and archiving concepts.

• Demonstrated analytical skills with the ability to assess complex data and systems effectively.

• Advanced Excel skills, including proficiency in functions, formulas, and data manipulation.

• Experience with ServiceNow is preferred, including exposure to incident and request management processes.

• Familiarity with audit, risk, and controls frameworks, along with process documentation experience.

• Excellent communication skills, both verbal and written, with the ability to work collaboratively across teams.

It would be great if you also had:

• Exposure to Regulatory technologies in Smarsh / ZL

• Knowledge of additional programming languages or scripting (e.g., Python, PowerShell) is a plus.

• Familiarity with cloud infrastructure and services (e.g., AWS, Azure).

We can offer you:

• A highly competitive compensation and benefits package

• A multinational organization with 58 offices in 21 countries and the possibility to work abroad

• Laptop and a mobile phone

• 10 days of paid annual leave (plus sick leave and national holidays)

• Maternity & Paternity leave plans

• A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)

• Retirement savings plans

• A higher education certification policy

• Commuter benefits (varies by region)

• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.

• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses 

• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups

• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms

• A flat and approachable organization

• A truly diverse, fun-loving and global work culture

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT
 

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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