ZEBS Manager, Commercial

ZEBS Manager, CommercialThe Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We’re a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America’s Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today’s leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe.  We hope you’ll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you’re ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

Job Description

The Manager, Commercial on our Zurn Elkay Business Systems (ZEBS) team, reporting to the ZEBS Director, plays an active role in driving accelerated operating and financial performance through continuous process improvement. Emphasis is on continuous improvement skills and culture building that will lead to self – sustaining capabilities at domestic and international locations. With a key focus on customer experience helping to ensure Zurn Elkay is the easiest to do business within the water industry.

This position is based in our Downers Grove, IL office with travel up to 50% to other locations.

Key Accountabilities

• Ensure successful definition and execution of large, cross-functional improvement initiatives tied to annual strategic priorities around customer experience and commercial excellence

• Assist teams in implementing cross functional data management and governance.

• Assists in the creation of processes within our systems and BUs across the organization

• Works with leadership to list and map out these processes and create governance within the team

• Ability to help team create standardized tools and training materials and modules for the commercial team.

• Development of training programs including kaizens

• Competent in pulling together reports and interfaces that allow us to see improvements made and impacts to our commercialization strategy.

• Familiar with various business PMO tools, concepts and practices around ZEBS.

• Implement Lean processes in accordance with the organization’s Lean Implementation Plan (Standard Work, Value Stream Mapping, Problem Solving, Kaizen)

• Directly supports commercial teams to achieve strategic deployment objectives by conducting on-site workshops, kaizen events and providing guidance through the lean transformation process. 

• Develop and upgrade ZEBS materials with a focus on governance and process mapping

• Identifies and shares best practices across the different Zurn Elkay locations.

Qualifications/Requirements

• Bachelor's degree

• 5+ years of experience in distribution, service, or manufacturing industry that includes defining, executing, and stabilizing improvement.

• Proven track records of leading the development and implementation of PMO tools, process mapping, CRM and ERP systems a plus. Working with multiple business partners including IT to implement tools for the sales team.

• Experience collaborating with cross-functional teams to identify areas of improvement within commercial processes, including sales pipeline management, order fulfillment, customer onboarding, and post-sales support.

• Excellent communication, presentation, and facilitation skills, ability to create digital training materials to help facilitate the commercialization of new product development and sales enablement.

Capabilities and Success Factors

• Plans & Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.

• Situational Adaptability – Adapting approach and demeanor in real time to match the shifting demands of different situations.

• Customer Focus – Building strong customer relationships and delivering customer-centric solutions.

• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

• Ensures Accountability – Holding self and others accountable to meet commitments.

• Drives Results – Consistently achieving results, even under tough circumstances.

Total Rewards and Benefits

• Competitive Salary
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Up to 3 Weeks Vacation
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• Matching Gift Program

**THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Zurn Elkay, and we will not be liable for any fees or obligations related to those submissions.**

Equal Opportunity Employer – Minority/Female/Disability/Veteran