Workforce Planning Manager (m/f/d)

Company Description

Flink is the leading quick commerce player in Europe. We are on a mission to give people back time: You can order your groceries through our app and we deliver to your doorstep in minutes. We carry 3,000 products with a focus on the leading brands in each category. We aim for sustainability by making deliveries on electric bikes and utilizing recyclable packaging.

 
Flink launched in February 2021 and already operates in more than 90 cities in Germany, and the Netherlands. The business generated more than EUR 400m in revenues in 2022 and is operationally profitable. Flink is backed by the world’s most renowned tech investors, including Prosus, Mubadala, and Bond, and strategic investors like Doordash and REWE. We take great pride in being an inclusive employer that offers equal opportunities, and we celebrate the diversity and multiculturalism of our team. We're growing fast and always pushing ourselves to do better - we play for #1.

Job Description

• You will set the overall strategy, conceptualise, implement, and continuously improve our Work Force Planning
• You will be responsible for ensuring that Flink Netherlands meets our 28-minute promise, resulting in happy customers all-round, while balancing efficiencies. To achieve this you will need to be proficient in:
  • Forecasting methodologies
  • Optimising workforce scheduling tools
  • Scheduling NL labour laws
  • Capacity management and incentivisation 
• Own and challenge KPIs central to the business
• Lead operational improvement plans and workforce planning automations

Qualifications

• You have 4+ years of work experience in operations or planning (experience at high-grow or early-stage startups preferred)
• You have a good understanding of planning tools and Google Sheet or MS Excel 
• You are tech-savvy and able to learn new tools and processes quickly 
• You are a highly organized, detail-oriented and process driven person
• Experience using Python and SQL preferred

Additional Information

• An annual Learning budget of €1000 and individual coaching options to ensure you have plenty of opportunities to learn, grow and achieve your goals;
• 26 vacation days + 1 additional day per year of service up to a maximum of 30 days;
• A monthly wellness budget of €40 through Aleo
• 10% off your Flink groceries, be the first to test our new products!
• A good pension plan and company lunch;
• Possibility to work abroad for 3 weeks;
• A new and modern office in Amsterdam;
• Not to forget: Friday afternoon drinks and other fun (sports) events!

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.