Web Engineering Manager

WANTED - thinkers, builders, and dreamers

For over 15 years, ArcTouch has created lovable apps, websites, and connected experiences for world-class companies, leading brands, and innovative startups. See some of our work.

Since launching our first app in 2009, we’ve followed these core beliefs:

• Create lovable products, the perfect blend of something useful and delightful that forges meaningful connections with users.
• Be a lovable company, where amazing teams of diverse individuals collaborate every day to create something we can be proud of.

ArcTouch is a specialty studio that is part of the award-winning AKQA Group.

If you're passionate about building lovable products, we want you to join us!

Know the Web Team

At our company, excellence isn't just a buzzword - it's the yardstick by which we measure everything we do. Our team is dedicated to crafting and delivering products that are not only top-tier but also deeply loved by users. From websites and cloud services to APIs, we pour our hearts into creating bespoke solutions for unique scenarios and needs. Commitment, collaboration, ownership, and inclusion aren't just values on a wall - they're the principles that guide us in every project. We're always eager to innovate, push boundaries, and strive for better daily. Learning and growing together is part of our DNA. That's why we host study groups, meetups, and talks to share knowledge and experience and stay at the cutting edge of our industry. 
Our goal? To continually elevate each project and delivery, ensuring we're always aligned with our ultimate purpose: empowering our clients to become champions in their field.

Role Expectations

Business Responsibilities:

Our managers are responsible for ensuring the successful delivery of all projects.

• Regularly meet with internal project stakeholders to assess and improve the team's value delivery, ensuring we meet and exceed client expectations.
• Identify and address knowledge gaps within the project teams, ensuring they’re adequately staffed and equipped to deliver high-quality work.
• Join various project councils to oversee project deliveries, quality, and client satisfaction.
• Foster an innovation environment, encouraging creative thinking and developing new solutions to meet project and business goals.
• Resource Allocation: Balance individuals and business goals to define project allocations, ensuring the teams have the necessary resources to deliver the best work.

Recruitment Responsibilities:

Our managers partner with our PeopleOps team to recruit the very best people.

• Constantly assess the team's competencies and ensure you hire people to complement your current team, building the team you need to staff projects.
• Participate actively in the hiring process, providing valuable inputs to improve recruitment.
• Perform technical and executive interviews, train the team on interviewing techniques, and ensure a smooth and efficient recruitment process.
• Participate in activities to enhance the hiring pipeline, such as attending technical and hiring events, writing blog posts, and posting on social media.
• Collaborate with the department head to ensure the team's capabilities meet business needs and align on hiring progress.
• Collaborate closely with the PeopleOps Team to ensure a smooth onboarding process for new hires, including assigning a Peer Buddy and overseeing technical and project onboarding.

Technical Responsibilities:

Our tech-savvy managers understand the importance of keeping their hands-on skills razor-sharp.

• Technical background in web development, with expertise in technologies such as ReactJS or VueJS; NodeJS, Go (Golang), or Python.
• Stay updated on the latest technologies and trends in their respective areas to drive innovation within the team.
• Depending on our strategic goals, the manager may occasionally take a hands-on approach to projects or engage in business development tasks in coordination with the department head.
• Advocate for their respective areas, being the go-to person for aspects of their area of expertise.

People Management Responsibilities:

Our managers play a crucial role in fostering the growth and development of our team members.

• Conduct regular 1:1 meetings with team members to discuss their career progression, delivery expectations, performance, and engagement.
• Guide team members in creating their career plans, helping them identify their skill gaps, and offering guidance on aligning their professional goals with the company's objectives.
• Create an inclusive environment where team members feel valued, heard, and free to express their thoughts and ideas.
• Assess individuals' performance regularly, identifying gaps, recognizing achievements, and guiding the team to meet business needs.
• Encourage continuous learning and improvement through regular feedback sessions and technical and soft skills coaching.
• Uphold ArcTouch's Culture and Leadership Principles, guiding team members to align with these values.

Benefits

• Health, dental and life insurances
  
• Mental Health Program: monthly therapy sessions and regular mental health talks
  
• Meal allowance
  
• Wellhub partnership
  
• SESC partnership
  
• Extended maternity, paternity and adopting Leaves 
  
• Flexible benefits: choose the ones that best suit your current needs—wellness, courses, events, child care, and more!
  
• Flexible hours

ArcTouch is an Equal Opportunity Employer (EOE). Applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity and gender expression, disability, or veteran status.

Come join us!