Vice President of Application Operations

Who We AreJoin a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoWe are looking for a Vice President of Application Operations to join our team. The VP of Application Operations directs and coordinates information systems planning and functions, including all phases of systems design, programming, installation and operations. Reviews and evaluates project feasibility studies based on management's requirements/priorities and implements the installation and operation of product development and information systems. 

What You’ll Do: 
 

• Collaborate closely with product and engineering leadership to build out the team and drive go-to-market activities 
• Maintain the organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies. 
• Develop and implement strategic plans for enhancing production operations and improving efficiency. 
• Recommend and implement strategies, policies, and procedures to optimize production operations. 
• Direct organizational activities through analyzing company goals, strategies, practices and projects. 
• Oversee financial objectives by preparing a budget, forecasting requirements, evaluating trends and planning accordingly. 
• Ensure the division has adequate structure, support, and staff to meet needs. 
• Stay abreast of new technologies and advancements in software, etc. Develop proposals for implementation of new technologies and applications. 
• Direct and coordinate production operations planning and functions, including all customer-facing activities. 
• Lead the partnerships and business development efforts for the product rollout. 
• Required to perform duties outside of normal work hours based on business needs. 
• Other duties as assigned.

What You’ll Bring: 
 

• 12+ years of experience supporting IT & Applications groups, with at least 5 years in leadership roles. 
• Knowledge of a large number of IT trends, techniques and skills. 
• Exceptional leadership and team-building skills, capable of inspiring teams to pursue and realize ambitious objectives. 
• Outstanding communication abilities, adept at engaging and swaying stakeholders across all organizational tiers through both verbal and written means. 
• Impactful track record of driving business transformation and measurable outcomes. 
• Demonstrated success in scaling IT & Applications teams. 
• Bachelor's degree or equivalent combination of education and experience. 

Pay Range: $230,875 - $307,825 Annually 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location. 

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.