Vice President, Account Management

Posted 13 Days Ago
Be an Early Applicant
New York, NY
Senior level
AdTech • Marketing Tech
The Role
The VP of Account Management at GREY will strategically manage a high-profile client relationship, oversee multi-disciplinary teams, and ensure timely delivery of projects while maintaining strong client communications and creative collaboration. This role requires leadership skills, budgeting expertise, and the ability to thrive in a dynamic marketing environment.
Summary Generated by Built In

At GREY,  we create Famously Effective ideas that move people, business, and the world forward – harnessing the power of creativity to solve business problems – for the world’s most influential brands. Our core values – creativity, unity, empathy, and service – power the work we do in each of our 25+ studios across six continents.

POSITION OVERVIEW

The VP of Account Management will play a key strategic role for one of our most prestigious client relationships. In this role, you will be the lead steward alongside a second VP. This requires a dynamic approach inclusive of managing a continuously evolving relationship in our ever-changing marketing landscape. You will ensure that GREY continues to champion our team’s efforts in making Famously Effective work. This role demands a forward-thinking strategic leader who will oversee a large multi-disciplinary team serving our client.

KEY RESPONSIBILITIES

  • Client + Brand Advisor
    • Serve as a key point person for all day-to-day client communication across the team, which includes but is not limited to daily updates to the more senior client agency evaluations.
    • Run senior client meetings, ensure work is delivered on time, on brief, and within budget, and take a proactive and transparent approach should the team not be able to deliver within the budget/timeline provided.
    • Use your experience and deep understanding of the client’s business, including emerging trends, consumer behavior, and the ever-evolving innovation landscape relevant to your client’s business, to establish yourself as a thought leader and help set the direction for your accounts.
    • Act as a client-centric contributor to project level work, shaping the approach or presentation based on the client business and brand strategy, organizational dynamics, and agency positioning.
    • Develop and maintain strong, collaborative internal and external relationships, becoming the client’s go-to agency resource for any and all initiatives.
  • Creative Collaborator and Creative Champion
    • Own workstreams, report to the EVP and senior GREY leadership to build a project path from the ground up, and work closely with your agency partners, including Creative, Strategy/Planning, Project Management, Talent, and Finance.
    • Manage strategic development, creative development, production, and post-production of advertising communications, including but not limited to film (broadcast and online), print, OOH, brand activations, digital and social.
    • Develop accurate budgets and timelines and manage budget in partnership with Project Management and Finance, support Senior Account Leadership by continuously reviewing financial performance at the top and bottom line, and successfully forecast against a project pipeline and guide investment decisions toward healthy agency profitability. Closely manage and track the agency SOW with clients and identify opportunities for incremental scope.
    • Oversee content shoots (including attending pre-production meetings and shoots), supervise post-production processing (including process review, rough cuts, etc), and work on digital and social initiatives (website builds, upkeep, social media, landing pages, and microsites). Deep understanding of the production process across channels (digital, static, social, etc).
  • Growth Oriented Agency Leader
    • Lead Account team members, provide cross-disciplinary leadership by being prepared, proactive, thorough, fair, and balanced, and have a willingness to do what’s required by clearly communicating and managing expectations.
    • Demonstrate thorough understanding of your client’s market landscape, including competition, with a perspective and POV on trends that bring innovative thinking and ensure forward-looking work.
  • Intentional Leadership
    • Create a measurable and quantifiable dashboard to report on client-agency relationship status.
    • Lead qualitative and quantitative market research from stimuli creation to pull-through of learnings to optimize tactics.
    • Start to identify opportunities for business growth.

WHAT YOU WILL NEED:

  • Passionate interest in the client’s business while you always look for ways to get upstream within the organization.
  • High creative output standards, expecting the full team to be passionate, focused, and committed to making Famously Effective work for our clients
  • 8+ years in a related environment (marketing, agency, product, etc).
  • Experience in full 360 integrated work, including but not limited to TV, content, digital, social, and OOH.
  • Experience in developing and leading work in omni-channel format.
  • Experience in partnering with clients and strategy team in shaping, leading the prep for, and implementing insights from market-research projects.
  • Experience in building strong client relationships that result in excellent work and drive organic growth.
  • Experience in effective account housekeeping (timelines and budget development and management).
  • Proven track record of supervising and developing junior Account talent.

WHO YOU ARE:

  • Creative: Putting together two things to create a third thing no one’s ever seen before
  • Productive: Acting on ideas to make things happen and get stuff done
  • Collaborative: Focused on the greater good versus personal gain
  • Adaptable: Ready and able to embrace change


POSITION OVERVIEW

The VP of Account Management will play a key strategic role for one of our most prestigious client relationships. In this role, you will be the lead steward alongside a second VP. This requires a dynamic approach inclusive of managing a continuously evolving relationship in our ever-changing marketing landscape. You will ensure that GREY continues to champion our team’s efforts in making Famously Effective work. This role demands a forward-thinking strategic leader who will oversee a large multi-disciplinary team serving our client.

KEY RESPONSIBILITIES

  • Client + Brand Advisor
    • Serve as a key point person for all day-to-day client communication across the team, which includes but is not limited to daily updates to the more senior client agency evaluations.
    • Run senior client meetings, ensure work is delivered on time, on brief, and within budget, and take a proactive and transparent approach should the team not be able to deliver within the budget/timeline provided.
    • Use your experience and deep understanding of the client’s business, including emerging trends, consumer behavior, and the ever-evolving innovation landscape relevant to your client’s business, to establish yourself as a thought leader and help set the direction for your accounts.
    • Act as a client-centric contributor to project level work, shaping the approach or presentation based on the client business and brand strategy, organizational dynamics, and agency positioning.
    • Develop and maintain strong, collaborative internal and external relationships, becoming the client’s go-to agency resource for any and all initiatives.
  • Creative Collaborator and Creative Champion
    • Own workstreams, report to the EVP and senior GREY leadership to build a project path from the ground up, and work closely with your agency partners, including Creative, Strategy/Planning, Project Management, Talent, and Finance.
    • Manage strategic development, creative development, production, and post-production of advertising communications, including but not limited to film (broadcast and online), print, OOH, brand activations, digital and social.
    • Develop accurate budgets and timelines and manage budget in partnership with Project Management and Finance, support Senior Account Leadership by continuously reviewing financial performance at the top and bottom line, and successfully forecast against a project pipeline and guide investment decisions toward healthy agency profitability. Closely manage and track the agency SOW with clients and identify opportunities for incremental scope.
    • Oversee content shoots (including attending pre-production meetings and shoots), supervise post-production processing (including process review, rough cuts, etc), and work on digital and social initiatives (website builds, upkeep, social media, landing pages, and microsites). Deep understanding of the production process across channels (digital, static, social, etc).
  • Growth Oriented Agency Leader
    • Lead Account team members, provide cross-disciplinary leadership by being prepared, proactive, thorough, fair, and balanced, and have a willingness to do what’s required by clearly communicating and managing expectations.
    • Demonstrate thorough understanding of your client’s market landscape, including competition, with a perspective and POV on trends that bring innovative thinking and ensure forward-looking work.
  • Intentional Leadership
    • Create a measurable and quantifiable dashboard to report on client-agency relationship status.
    • Lead qualitative and quantitative market research from stimuli creation to pull-through of learnings to optimize tactics.
    • Start to identify opportunities for business growth.

WHAT YOU WILL NEED:

  • Passionate interest in the client’s business while you always look for ways to get upstream within the organization.
  • High creative output standards, expecting the full team to be passionate, focused, and committed to making Famously Effective work for our clients
  • 8+ years in a related environment (marketing, agency, product, etc).
  • Experience in full 360 integrated work, including but not limited to TV, content, digital, social, and OOH.
  • Experience in developing and leading work in omni-channel format.
  • Experience in partnering with clients and strategy team in shaping, leading the prep for, and implementing insights from market-research projects.
  • Experience in building strong client relationships that result in excellent work and drive organic growth.
  • Experience in effective account housekeeping (timelines and budget development and management).
  • Proven track record of supervising and developing junior Account talent.

WHO YOU ARE:

  • Creative: Putting together two things to create a third thing no one’s ever seen before
  • Productive: Acting on ideas to make things happen and get stuff done
  • Collaborative: Focused on the greater good versus personal gain
  • Adaptable: Ready and able to embrace change


The base salary for this position at the time of this posting may range from $140,000 to $180,000. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here for more details. #LI-Hybrid

#LIHybrid

At GREY we believe that being diverse, equitable and inclusive means we will be a company where ideas reflect, connect to, and impact culture because we are a place where everyone can fully participate in the work of making our ideas creative, famous and therefore effective in the world. Where every person is valued for distinctive skills, experiences and perspectives. It is supported by committed leadership, studio values, behaviors, policies and procedures that promote a culture where everyone’s difference is valued.

GREY is a place where who you are - your race, ethnicity, nationality, age, physical and mental abilities, sexual orientation, gender/gender identity, religious beliefs, political beliefs, socioeconomic status, family status - will not cause disparity in your experience, but instead energizes your creativity and becomes an important and beneficial part of the work you do.

Please be aware of the possibility of recruiting fraud. GREY does not conduct interviews via instant messaging platforms and will never request personal financial information such as bank account numbers, credit card information, or payment of any kind during the hiring process. All legitimate communication will come from an official @GREY.com email address. If you suspect fraudulent activity, please report it to us immediately. Stay vigilant and protect your personal information.

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The Company
3,137 Employees
On-site Workplace
Year Founded: 1917

What We Do

Grey's mission is to create Famously Effective ideas that move people, business and the world forward—harnessing the power of creativity to solve business problems and deliver growth for the world's most influential brands and companies such as Procter & Gamble, Volvo, Haleon, Kellogg's, Applebee's, Modelo, The Coca-Cola Company, TUMI, and the Las Vegas Convention and Visitors Authority. Grey is proud to be part of AKQA Group—an international family of autonomous agencies with shared values and an independent mindset, backed by WPP (NYSE: WPP). In recent years, Grey has won a Grand Effie in every market it operates; has been named a Top 100 Global Most Loved Workplace; ADWEEK'S "Global Agency of the Year" twice; ADVERTISING AGE's "Agency of the Year" and CAMPAIGN magazine's "Global Network of the Year" in recognition of its creative and business performance.

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